Programme Manager (PM)

Job Description

Title: Programme Manager (PM)

Company Name: Society for Health Extension and Development (SHED)

Vacancy: --

Age: At most 35 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 35 years

Experience

 Minimum 5 years of progressive experience in NGO/INGO programme implementation

 Experience in UNICEF-supported SBC or humanitarian programmes (Preperred)

 Proven experience in field supervision and stakeholder coordination

 Experience in Rohingya/humanitarian response context (preferred)

Language Proficiency: Fluency in English is required

Age: Minimum 40 years

Skills & Competencies

 Strong operational planning and field supervision skills.

 Good report writing and documentation skills.

 Knowledge of UNICEF PD and HACT procedures (operational level).

 Strong leadership and team management ability.

 Proficiency in Microsoft Office and reporting tools.

 Ability to work under pressure in complex humanitarian settings.

Core Competencies

 Leadership and team supervision

 Accountability and transparency

 Results-driven approach

 Strong communication and coordination skills

 Analytical and problem-solving ability

 Adaptability in field contexts

Deliverables

 Timely and quality implementation of field activities and reporting

 Regular monitoring reports and documented field findings

 Updated activity tracking and supervision records

 Strong coordination with local stakeholders

 Compliance with safeguarding and donor requirements at field level

Job Purpose:

The Programme Manager (PM) provides strategic leadership, overall management, and technical oversight to the UNICEF-supported Social and Behaviour Change (SBC) Programme (AAP- CFRM and SBC CE). The position is responsible for translating project strategies into operational plans, ensuring quality implementation, maintaining donor compliance, and strengthening stakeholder engagement to achieve sustainable and systemic changes. The PM ensures effective coordination among programme, MEAL and finance teams while maintaining strong communication with UNICEF and relevant stakeholders. The role requires approximately 40 percent field engagement and 60 percent office-based work and coordination meetings.

Key Responsibilities with Engagement Percentage:

Total Engagement 100%: Strategy & Development (20%), Implementation & Supervision (20%), Field visit, Monitoring & Learning (20%), Financial Oversight (10%), Donor Communication (15%), Safeguarding & Risk (10%), and ESS and Stakeholder Engagement (5%)

A. Programme Strategy & Development

 Develop and update the SBC project implementation strategy aligned with UNICEF Programme Document (PD) and national priorities

 Translate strategic objectives into annual work plans, detailed implementation plans, and guiding documents

 Lead proposal development, concept notes, and fundraising initiatives for future funding opportunities

 Ensure integration of Community Engagement (CE), CwC, safeguarding, and accountability approaches into programme design

 Facilitate capacity development initiatives for staff and community-based groups through technical linkage with public and private stakeholders

B. Programme Implementation & Management

 Ensure timely, quality, and effective implementation of SBC interventions across camps, host communities, and operational areas

 Supervise and provide technical guidance to DPM, MEAL Officer, Sr. FAO, and other programme staff

 Conduct regular team meetings at camp, Upazila, and district levels

 Represent the organization in cluster meetings, coordination forums, seminars, and stakeholder platforms

 Ensure safeguarding standards are upheld and implemented across all programme activities

 Liaise and maintain strong relationships with local government authorities, CiCs, and relevant community stakeholders

C. Monitoring, Evaluation & Learning (MEL):

 Oversee monitoring of programme activities to ensure alignment with approved work plans and results framework

 Ensure effective use of MEAL systems for tracking indicators, outputs, and outcomes

 Conduct regular field monitoring visits and provide feedback for course correction

 Lead documentation of project achievements, challenges, lessons learned, and best practices

 Ensure evidence-based reporting and adaptive management based on monitoring findings

D. Financial Oversight & Compliance

 Provide overall programmatic and financial oversight of the project in collaboration with the Sr. FAO

 Review budget utilization, burn rate, and financial forecasts

 Ensure compliance with UNICEF HACT, PD requirements, safeguarding policies, and donor regulations

 Ensure transparency and accountability in financial and operational processes

E. Donor Communication & Reporting

 Maintain regular liaison and effective communication with UNICEF focal points and SHED senior management

 Lead preparation and submission of high-quality, evidence-based narrative reports (monthly, quarterly, annual) and case studies in line with donor requirements

 Represent the programme in donor review meetings and technical discussions

 Ensure timely response to donor queries and feedback

 Lead development of donor-compliant humanitarian cluster and SBC reports

F. Stakeholder Engagement & Coordination

 Build and maintain strong relationships with government counterparts, CiCs, section partners, and community leaders

 Coordinate with internal departments to ensure integrated programme delivery

 Support organization and execution of events, workshops, and stakeholder engagement meetings

 Act as a liaison between management and field-level staff

G. Safeguarding & Risk Management

 Ensure a safe working environment and promote safeguarding standards across the programme

 Act as a focal point for safeguarding awareness and reporting compliance

 Ensure adherence to organizational safeguarding and reporting procedures

 Identify operational risks and implement mitigation measures

As per Organization/project provision