Program Coordinator

Job Description

Title: Program Coordinator

Company Name: Program for Helpless And Lagged Society (PHALS)

Vacancy: 1

Age: Na

Job Location: Cox`s Bazar

Salary: Tk. 100000 (Monthly)

Experience:

• 12 to 15 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Masters

• Master’s Degree in Social Sciences, Development Studies, Project Management, Disaster Management or any other relevant discipline.

• Project Management Knowledge: Sound mastery over Project Cycle Management (PCM), logical framework analysis, multi-sector coordination, and stakeholder engagement.

• 12 to 15 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

Experience and Skills:

• Experience: Minimum 12 to 15 years of progressive professional experience in project management within the humanitarian and development sector. Direct experience managing Education, Integrated Protection, Emergency Response, WASH, Livelihoods, Social Cohesion and Refugee/Host Community programs. Candidate with multi-sector projects leading experiences will be given high preference.

• Leadership Track Record: Demonstrated capability in leading multidisciplinary teams, managing large scale budgets, compliance management and ensuring timely outcomes.

• Cross Cutting Skills: Strong understanding of gender, protection, localization, PSEAH and Accountability to the Affected Population (AAP) and related other principles.

• Interpersonal Communication: Excellent negotiation, representation and communication skills in both English and Bangla. Knowledge of local dialects of Cox’s Bazar will be an added advantage.

• Technical Proficiency: Advanced computer literacy in MS Office applications (Word, Excel, PowerPoint) and digital project management/data collection tools.

• Analytical Capability: Strong problem-solving aptitude, meticulous attention to detail and the ability to manage competing priorities independently under strict deadlines.

Report to: Executive Director

Project Specifics: ToGETHER 2.0 Program and Core

Job Context

PHALS is a prominent Cox’s Bazar based local Non-Government Organization (NGO) established in 1996, actively responding to humanitarian and development contexts in Cox’s Bazar. PHALS is currently implementing multiple projects across various sectors, including Education, Integrated protection, Emergency Response, WASH, Livelihoods, Localization and Social Cohesion.

To lead these strategic initiatives, PHALS is seeking a dynamic, highly qualified, and results-driven Program Coordinator. The incumbent will oversee the overall planning, coordination, implementation, and management of both core and donor funded programs. She/He will act as the functional manager for the ToGETHER 2.0 project funded by Malteser International, serve as the primary donor focal. She/He will proactively drive organizational growth through strategic fundraising, proposal writing, institutional transformation, change management, networking, liaison and negotiation.

Key Responsibilities and Major Duties:

Program Leadership and Management (ToGETHER 2.0 and Core):

• Act as the functional manager and project focal for the ToGETHER 2.0 Program (funded by Malteser International), ensuring high quality implementation, strict compliance with donor guidelines and timely milestone delivery.

• Initiate and set strategic program goals aligned with PHALS's organizational vision and long term strategic objectives.

• Plan and oversee programs establishing clear deadlines, milestones and execution processes.

• Supervise all Project Managers and program teams, offering regular constructive feedback, strategic guidance, and effective problem-solving for complex operational hurdles.

• Ensure all program development operations and activities strictly adhere to Bangladesh Government laws, NGO Affairs Bureau (NGOAB) regulations, donor compliances and internal organizational policies.

Fundraising, Proposal Writing and Strategic Development:

• Take a leading role in organizational resource mobilization by regularly writing competitive project proposals, Concept Notes and Expressions of Interests for sustainable fundraising.

• Design comprehensive project logframe, monitoring frameworks, implementation tools and technical training modules.

• Identify emerging funding opportunities and align organizational capacities with potential donor priorities.

Financial, Risk and Operations Management:

• Develop, review and approve operational and project budgets, ensuring cost efficiency and optimal resource utilization.

• Manage large budgets efficiently, especially within short term project cycles, maintaining transparency and accountability.

• Apply rigorous change, risk and resource management principles proactively when challenges arise.

• Oversee procurement processes and financial tracking in alignment with PHALS financial policies and donor requirements.

Monitoring, Evaluation and Quality Control:

• Devise and implement monitoring and evaluation (M&E) strategies to track performance, measure impact and determine the need for programmatic adjustments.

• Review regular progress and analytical reports prepared by project managers to identify bottlenecks, deviations and corrective actions.

• Keep senior management and the Executive Director well informed through detailed, accurate reports, data analysis and presentations.

Liaison, Networking and Representation (Protecting PHALS's Institutional Interests):

• Maintain strong, professional relationships and active liaison with donors, Government authorities (RRRC, CiC, DC office, line departments), UN agencies, INGOs and local NGO networks.

• Represent PHALS strategically in high level coordination forums, clusters and networks to enhance the organization’s visibility, credibility, and partnership base.

• Build synergies around market linkages, local production and multi sector coordination to strengthen community resilience.

Safeguarding, Compliance and Organizational Values:

• Strictly uphold and champion PHALS’s values, code of conduct, zero tolerance policies and commitment to Safeguarding, Gender Equality, Inclusion and PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment).

• Ensure all team members and project stakeholders comply with PSEA protocols at all operational levels.

• Perform any other strategic or operational responsibilities assigned by the Executive Management/Executive Director of PHALS.

• BDT 1,00,000/- per month (Consolidated).

• Other Benefits: Festival bonuses, mobile allowance and other entitled benefits as per PHALS HR policy.