Probationary Officer

Job Description

Title: Probationary Officer

Company Name: Waafa International

Vacancy: 1

Age: At least 20 years

Job Location: Dhaka (Motijheel)

Salary: Negotiable

Experience:

• At most 2 years

• Bachelor's Degree/Honors in any relevant discipline from a recognized university.
• Candidates with an academic background in Business Administration, Management, International Business, Commerce, Supply Chain Management, Tourism & Hospitality Management or a related field will be preferred.

• At most 2 years

• Age At least 20 years

• Fresh graduates are encouraged to apply.
• Candidates with 0–2 years of relevant experience in administration, commercial operations, import-export, logistics, travel or a related field will have an advantage.
• Strong organizational, documentation and time-management skills are required.
• Good command of Microsoft Office, especially MS Word and MS Excel.
• Basic knowledge of import-export procedures, customs documentation, international trade and shipping processes is preferred.
• Knowledge of commercial documents such as invoices, packing lists, certificates of origin and bills of lading will be an advantage.
• Familiarity with Incoterms and common international trade/shipping terms is preferred.
• Knowledge of Tours & Travel operations, ticketing, travel documentation or visa documentation will be an advantage.
• Good communication skills in both Bangla and English.
• Ability to work independently and as part of a team.
• Strong attention to detail, problem-solving ability and willingness to learn.
• Candidates must be responsible, disciplined, proactive and willing to work in a professional office environment.

Required Skills

• Excellent organizational and time management skills with the ability to handle multiple tasks and prioritize effectively.
• Strong attention to detail and accuracy in preparing, reviewing and maintaining documentation.
• Good knowledge of Microsoft Office, especially MS Word and MS Excel.
• Basic understanding of import-export procedures, customs documentation and international trade practices.
• Knowledge of commercial and shipping documents such as commercial invoices, packing lists, certificates of origin and bills of lading will be an advantage.
• Basic understanding of customs clearance procedures and international shipping processes.
• Familiarity with Incoterms, shipping terms and common international trade terms is preferred.
• Knowledge of Tours & Travel operations, ticketing, travel documentation, visa documentation or related services will be an advantage.
• Good written and verbal communication skills in both Bangla and English.
• Strong interpersonal and coordination skills.
• Ability to work independently as well as effectively in a team environment.
• Analytical and problem-solving ability with a proactive approach to assigned responsibilities.
• Ability to work under pressure, meet deadlines and adapt to changing priorities.
• Willingness to learn new systems, procedures and business processes.

Experience

• Fresh graduates are encouraged to apply.
• Candidates with 0–2 years of relevant experience in administration, import-export, commercial operations, logistics, travel or a related field will have an advantage.

What We Are Looking For

• We are looking for a responsible, disciplined, detail-oriented and career-focused individual who is willing to learn and grow with the organization.
• The candidate should be comfortable working with documents, coordinating with different departments and communicating with suppliers, customers and other business stakeholders.

We are looking for a highly organized, detail-oriented and proactive Probationary Officer (PO) to support our Administration, Import-Export and Tours & Travel operations.

The selected candidate will assist in managing day-to-day administrative activities, import-export documentation, logistics coordination, supplier and customer communication, travel-related documentation and other operational tasks. The position requires strong attention to detail, good communication skills, willingness to learn and the ability to coordinate effectively with internal teams and external stakeholders.

Key Responsibilities

• Assist in managing day-to-day administrative activities related to Import-Export and Tours & Travel operations.

• Coordinate with suppliers, freight forwarders, C&F agents, customs brokers and other relevant parties to support timely and accurate shipment and delivery processes.

• Prepare, organize and review import-export and commercial documents, including commercial invoices, packing lists, certificates of origin, bills of lading and customs-related documents.

• Assist in coordinating transportation, shipment tracking and logistics activities, and follow up on delays, discrepancies or operational issues.

• Assist in maintaining compliance with applicable import-export, customs, trade and travel-related rules, regulations and documentation requirements.

• Support the preparation and maintenance of import, export and travel-related records and documents for internal review, reporting and compliance purposes.

• Maintain accurate records of invoices, shipping documents, customs documents, supplier information and other relevant business records.

• Coordinate with Sales, Purchase, Finance, Accounts, Import-Export and Tours & Travel teams to ensure smooth and timely completion of assigned activities.

• Assist in coordinating payment-related documentation for import duties, taxes, freight charges and other operational expenses with the relevant departments.

• Assist in monitoring inventory and product delivery status, coordinate with suppliers for timely deliveries and report any discrepancies to the concerned authority.

• Support Tours & Travel operations, including travel documentation, ticketing coordination, tour-related documentation and customer service activities when required.

• Communicate professionally with suppliers, customers, logistics partners, service providers and other stakeholders.

• Prepare reports, maintain databases and perform other administrative and operational tasks assigned by management.

• Maintain confidentiality, accuracy and professionalism while handling company documents and business information.

• Performance bonus
• Lunch Facilities: Full Subsidize