Ophthalmic Patient Counselor

Job Description

Title: Ophthalmic Patient Counselor

Company Name: Dhaka Eye Care Hospital

Vacancy: 05

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Psychology, Bachelor of Commerce (BCom) in Marketing, Bachelor of Business Studies (BBS) in Marketing, Bachelor of Pharmacy (B.Pharm) in Pharmecy
∎ Psychology/ Marketing
∎ Skills Required: Computer skill, Excellent communication skill, Financial Products/ Services Marketing, Objection Handling, Ophthalmology, patients Care, Patients Counseling

Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s): Communication, Counselling, Marketing, Patients Counseling, Sales & Marketing, Services Marketing
∎ The applicants should have experience in the following business area(s): Clinic, Diagnostic Centre, Direct Selling/Marketing Service Company, Hospital

Job Context:
∎ DECH provides Comprehensive Eye Check Up with super specialty services on Cataract and Phaco Surgery, Glaucoma, Vitreo-Retina, Cornea & External Disease, LASIK & Refractive Surgery, Pediatric Ophthalmology, Orbit and Oculoplasty, Neuro-ophthalmology, Contact Lens, Ocular Trauma, Dry Eye, etc. to the people of Bangladesh.
∎ This is a full-time position at the Dhaka Eye Care Hospital, Uttar, Dhaka.
∎ This is an in-house marketing activity, describing the diseases to the patients and helping them make decisions to uptake the services from DECH.


Job Responsibilities:
∎ The patient's Counselor must counsel the patient by describing the disease and conditions and insisting the patient update the surgery or laser from DECH.
∎ The patient's Counsellor will act as.
∎ Guide and companion
∎ Information giver
∎ Facilitator
∎ Help in decision making
∎ Negotiator
∎ Supporter
∎ Comforter
∎ The link between doctor and patient
∎ The link between patient and family
∎ Developed Report and submit to the management.
∎ Increase the surgery and laser uptake rate
∎ Increase the Follow-Up rate of the patients
∎ Help to increase the PSI
∎ Help to reduce the waiting time.

Additional Requirements:
∎ Age 25 to 45 years
∎ Both males and females are allowed to apply
∎ Bright and pleasant look
∎ Willingness to serve
∎ Clarity of thought
∎ Simple and clear communication
∎ Compassion and kindness
∎ Good listener
∎ Basic knowledge of Ophthalmology
∎ Understand the patient and act accordingly
∎ Excellent oral and written communication and interpersonal skills(Both English and Bangla)
∎ Flexibility in responding to change or business needs
∎ Ability to ensure established productivity, effectiveness, training and quality goals, accept &incorporate feedback
∎ Excellent attendance and punctuality
∎ Ensure patient satisfaction
∎ Ability to work independently and learn on the fly.

Salary:
∎ Negotiable
∎ As on Company`s policy

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Over time allowance, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As on Company's policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Jul 2023

Company Information:
∎ 12 Jul 2023
∎ Dhaka Eye Care Hospital
∎ Address : House-32, Rabindra Sarani, Sector-7; Uttara, Dhaka
∎ Web : www.dhakaeyecarehospital.org

Category: Marketing/Sales

: Read Before ApplyPlease apply with your CV and recent formal photograph to Chief Executive Officer, Dhaka Eye Care Hospital, 32, Rabindra Sarani, Sector-7, Uttara, Dhaka.N.B: The interview process may be started before the last date of application.*Photograph must be enclosed with the resume.

Source: bdjobs.com

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