Operations Manager

Job Description

Title: Operations Manager

Company Name: Jhpiego Bangladesh

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 6 years
• The applicants should have experience in the following business area(s): NGO

• Masters

MBA/master’s degree, preferably in Management/Business Studies or relevant discipline

• At least 6 years
• The applicants should have experience in the following business area(s): NGO

Qualifications

• At least 6 years’ experience, preferably in the global health or development sector, including 3 years in management and/or supervisory role.

• Experience in providing managerial level support (logistical, operational, safety and security, administrative, finance, etc.) and monitoring the effective program operations in a fast-paced and complex operating environment

Preferred Qualifications

• Advance knowledge on financial, administrative and human resource, logistics, excellent knowledge on program management, especially within donor-funded, global or large-scale global health programs.

• Proven strategic planner and team leader with sound technical knowledge of support systems, conceptual and analytical ability, good judgment, and adaptive, flexible capacity.

• Proven ability to develop and lead a high performing team.

• Excellent people manager, mentor and coach

• Strong problem solving and organizational skills in day to day and crisis situations

• Outstanding communication and inter-organizational skills

• Excellent oral and written communication skills in Bengali and English

• In close coordination with the global team, support the due diligence assessment of local implementing partners as per Jhpiego’s partner selection guidelines and work with them to resolve issues related to their financial and administrative capabilities.

• Take the lead in writing Standard Operating Procedures for key administrative, finance, and operational functions.

• Develop and manage strong internal systems to ensure the project delivers Value for Money (VfM) across all project operations.

• Maintain a central procurement tracker/database.

• Liaise with country office administrative support functions to ensure proper operational support to the project

• Support office set up in the regions/districts

• Support regional and district level technical operations in coordination with the Technical Director

• Support the Chief of Party and Technical Director in monitoring the status of work plan activities and their timelines for implementation

• Develop and maintain efficient and effective operational systems and ensure compliance with Jhpiego and U.S. Government/Department of State (USG/DOS) operating standards and policies and legal requirements, including regular documentation and reporting of all U.S. Government legal and policy requirements in close coordination with the global MCGL team

• Ensure that high priority purchases are monitored and prioritized by the central procurement/logistics team and take necessary steps for faster procurement.

• Coordinate with the global HR team for recruitment of positions within the project and ensure proper onboarding and placement, including developing a MCGL-specific onboarding package with the support of the global Program Manager (PM).

• Ensure regular coordination across project functions and with the global MCGL project team and global Program Manager (backstop).