Education
Bachelor/Honors running or HSC Complete.
Additional Requirements
- Age 18 to 25 years
Experienced in Fashion retail/wholesale and customer support will be preferred.
Strong verbal & written communication in Bangla & English.
Convincing ability and customer handling skill.
Fast typing and basic CRM knowledge.
Must be well-presented and confident in customer interactions.
Friendly, patient, and problem-solving mindset
Responsibilities & Context
Handle customer inquiries via WhatsApp, Facebook, and phone.
Handle inbound & outbound customer calls for sales and support.
Guide customers through product selection, ordering, and after-sales processes.
Handle Daily Order by Submitting to packing team.
Handle sell software (point of sell)/Excel/ google Sheet.
Maintain accurate records of customer queries and resolutions.
Solve issues related to delivery, product quality, Product Transfer Stock and returns.
Provide after-sales support to ensure customer satisfaction
Update order status and follow up regularly
Follow up to ensure customer satisfaction.
Cooperate with different sales campaigns
Handover order info to accounts/Sales team leader.
Maintain successful and unsuccessful buyer list in excel /google sheet
Job Other Benifits
Special bonus for achieving Sales target.
Profit share up to 2% if company rich target.
Lunch break and 15 min entertainment break.
Duty 10 hours and must be fill-up target