Online Moderator

Job Description

Title: Online Moderator

Company Name: Agro Mart Ltd.

Vacancy: 1

Age: At least 18 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

Published: 2026-07-21

Application Deadline: 2026-07-31

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Age At least 18 years
  • Must have a personal laptop or smartphone with a stable internet connection.

  • Good communication skills in Bangla; basic English proficiency will be an advantage.

  • Familiarity with Facebook, Messenger, WhatsApp, and other social media platforms.

  • Basic computer and typing skills.Self-motivated, responsible, and able to work independently.

  • Ability to work in rotational shifts, including evenings or weekends, if required.



Responsibilities & Context:
  1. Respond to customer inquiries through Facebook, WhatsApp, Messenger, and other online platforms.

  2. Reply to comments, messages, and customer feedback in a timely and professional manner.

  3. Assist customers with product information, order placement, and order tracking.

  4. Escalate complex customer issues to the concerned department.

  5. Maintain accurate records of customer interactions.

  6. Follow company guidelines while communicating with customers.

  7. Ensure prompt response times and maintain high customer satisfaction.

  8. Perform any other tasks assigned by the management.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Media/Advertisement/Event Mgt.

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