Title: Online Moderator
Company Name: Agro Mart Ltd.
Vacancy: 1
Age: At least 18 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Published: 2026-07-21
Application Deadline: 2026-07-31
Education:
Requirements:
Skills Required:
Additional Requirements:
Must have a personal laptop or smartphone with a stable internet connection.
Good communication skills in Bangla; basic English proficiency will be an advantage.
Familiarity with Facebook, Messenger, WhatsApp, and other social media platforms.
Basic computer and typing skills.Self-motivated, responsible, and able to work independently.
Ability to work in rotational shifts, including evenings or weekends, if required.
Respond to customer inquiries through Facebook, WhatsApp, Messenger, and other online platforms.
Reply to comments, messages, and customer feedback in a timely and professional manner.
Assist customers with product information, order placement, and order tracking.
Escalate complex customer issues to the concerned department.
Maintain accurate records of customer interactions.
Follow company guidelines while communicating with customers.
Ensure prompt response times and maintain high customer satisfaction.
Perform any other tasks assigned by the management.