Officer / Sr. Officer (IT & PAYROLL)

Job Description

Title: Officer / Sr. Officer (IT & PAYROLL)

Company Name: Fame Group.

Vacancy: 02

Age: 25 to 35 years

Job Location: Narayanganj

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Garments, Textile

• Bachelor of Science (BSc)

• At least 5 years
• The applicants should have experience in the following business area(s): Garments, Textile

• Age 25 to 35 years
• Only Male

Experience Requirement

• Minimum 5 years of experience in IT & Payroll management within the garments/textile manufacturing industry.

• Hands-on experience with ERP systems and factory IT operations is mandatory.

Skills & Competencies

• Strong knowledge of IT & Payroll Management.

• Practical understanding of garments manufacturing processes.

• Excellent problem-solving, project management, and leadership skills.

• Proficiency in MS Excel, reporting tools, and dashboards.

• Strong communication skills in English & Bangla.

Job Purpose

To maintain, manage, and continuously improve the organization’s IT infrastructure, information systems, and payroll operations, ensuring system reliability, data security, accurate salary processing, and efficient IT support across the organization.

Key Responsibilities

1. IT Infrastructure Management

• Maintain and manage servers, LAN/WAN networks, firewalls, routers, switches, Wi-Fi, and internet connectivity.

• Monitor system performance and ensure high availability, regular data backups, disaster recovery, and business continuity.

• Manage IT hardware, including desktop computers, laptops, printers, biometric attendance devices, barcode scanners, and RFID systems.

• Coordinate IT equipment procurement, installation, troubleshooting, preventive maintenance, and asset inventory.

• Provide timely technical support to users and ensure smooth IT operations across all assigned units.

2. HR, Payroll & Attendance Systems

• Maintain and administer biometric attendance, leave management, payroll, and employee master data systems.

• Monitor attendance records, identify discrepancies, and coordinate with HR, Compliance, and Payroll teams to ensure accurate data processing.

• Assist in monthly salary and wage processing, overtime calculations, deductions, allowances, bonuses, and payroll reporting.

• Ensure payroll calculations and reports comply with applicable Bangladesh Labour Laws, rules, and organizational policies.

• Maintain payroll data confidentiality and implement appropriate user access controls and authorization procedures.

• Coordinate with ERP vendors and internal departments to resolve system issues and continuously improve payroll and attendance processes.

3. Cybersecurity & Data Protection

• Implement and maintain IT security policies, firewall rules, antivirus solutions, endpoint protection, and network security controls.

• Manage user accounts, passwords, access permissions, and role-based access control across IT and business applications.

• Monitor system logs, audit trails, suspicious activities, and unauthorized access attempts.

• Protect confidential company information, employee records, payroll data, and other sensitive business information.

• Support compliance with buyer IT security requirements, information security standards, and internal company policies.

• Conduct regular data backup verification, security checks, and vulnerability assessments to reduce operational and cybersecurity risks.

4. ERP & Application Support

• Provide technical support for ERP, HR, payroll, attendance, and other business applications.

• Coordinate with ERP software vendors to troubleshoot issues, implement approved changes, and improve system functionality.

• Assist in system testing, user acceptance testing (UAT), report generation, and implementation of new modules.

• Prepare technical documentation, maintain issue logs, and provide user training when required.

5. IT Asset & Vendor Management

• Maintain an updated inventory of IT equipment, software licenses, network devices, and related assets.

• Coordinate with vendors and service providers for IT procurement, maintenance, repairs, and technical support.

• Monitor service quality, equipment warranties, maintenance schedules, and IT-related expenditures.

• Ensure all IT purchases and system changes follow the company's approval and documentation procedures.

6. Reporting & Operational Support

• Prepare regular reports on IT infrastructure, attendance discrepancies, payroll system issues, IT assets, and service activities.

• Escalate critical technical issues, security incidents, and payroll discrepancies to the appropriate authority.

• Maintain IT documentation, standard operating procedures (SOPs), and system configuration records.

• Perform other IT, ERP, attendance, and payroll-related duties assigned by management.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy.