Migration Service Officer (Customer Service Officer)
Job Description
Title: Migration Service Officer (Customer Service Officer)
Company Name: NIC Migration
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Graduate or Postgraduate (Preferably Accounting, IT, Law, Marketing, Management...)
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Work closely with Immigration Law Consultant on various casework related to Australia school enrolment, visa, citizenship, tribunal, and other migration related matters.
∎ Key Responsibilities:
∎ Assist Immigration Law Consultant with client enquiries, collection of documents, drafting, data checking, preparation of visa applications
∎ Prepare Skills Assessments, Sponsorship, Nomination and Visa applications
∎ Accurately maintaining client database as per compliance standards
∎ Meet and greet clients, as required
∎ Liaise with clients over the phone, by email and in-person, assist with their enquiries and provide updates on their applications
∎ Assist the Immigration Law Consultant with follow-up of action items
∎ Marketing support - tag clients, maintain client lists, bulk mailouts, video presentation...
∎ Reception duties as and when required
∎ Complete other assigned work.
∎ Reporting to Immigration Law Consultant
Additional Requirements:
∎ At least 1-2 years of experience in a similar role is preferable. However, newly graduated applicants are encouraged to apply for the position.
∎ WHAT YOU WILL GET:
∎ Full-time position with a professional Migration Firm
∎ Highly competitive salary package (on the level of experience)
∎ Training under Immigration Law Consultant for a satisfying career progression.
∎ People-friendly benefits set such as sick leave.
∎ Well-equipped office working environment.
∎ SKILLS
∎ You have genuine care and passion for the cases that you will be managing
∎ You have exceptional attention to detail and excellent communication skills (verbal & written)
∎ You have excellent time management skills
∎ You can work in a collaborative team but also autonomously cater to tight deadlines and manage conflicting priorities and client expectations
∎ You are a determined and creative personality, with a 'can-do' attitude
∎ Ability to compile and consolidate documents, and data entry using software
∎ Must be proficient in spoken and written English
∎ Must have experience in MS Office (Word, Excel, PowerPoint, etc)
∎ Must be available to commit to the role for the next two years
∎ Must be available to start the role ASAP
∎ Must be available to work Full time
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Jun 2022
Company Information:
∎ 22 May 2022
∎ NIC Migration
Category: Hospitality/ Travel/ Tourism
: If you are interested in this opportunity, please send your detailed resume with ID photo and cover letter to [email protected]. Only applications that are shortlisted will receive a response.
