Manager - Sales & Marketing

Job Description

Title: Manager - Sales & Marketing

Company Name: Best Western Alliance

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Hotel Management, or related major

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Accountable for achieving business revenue goals and established goals
∎ Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships
∎ Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels
∎ Develop and deliver account strategy relating to overall hotel performance.
∎ Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability
∎ Works on pricing and mix of business
∎ Has understanding of market fluctuations and trends
∎ Responsible for interviewing, hiring, coaching, discipline and development of sales employees
∎ Evaluates staff performance and takes appropriate corrective action as needed to hold sales employees accountable
∎ Motivates staff by setting goals, providing ongoing feedback and rewarding/recognizing employees
∎ Responsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data
∎ Ensures integrity of sales data by documenting information in Delphi on a daily basis
∎ Responsible for client satisfaction by ensuring the clients' needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments
∎ Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals. Works side by side with sales staff to train and model appropriate guest service standards
∎ Responsible for ongoing training of all sales employees and ensuring training records are maintained
∎ Utilizes available resources and adheres to CSM training policies
∎ Ensures all company, brand, and department specific training requirements are met
∎ Implements training philosophies and processes
∎ Responsible for effective self/workload management
∎ Demonstrates clear written and verbal communication skills
∎ Promotes collaboration and positive, professional work environment
∎ Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs
∎ Must be flexible in work schedule as needed
∎ Knowledgeable of hotel emergency procedures

Salary: Negotiable

Application Deadline: September 30, 2019

Company Information:
∎ Best Western Alliance
∎ Address : 29 Agrabad C/A, Chattogram
∎ Web : www.alliancehotel.com.bd

Category: Hospitality/ Travel/ Tourism

Read Before Apply: Only Shortlisted candidates will be called for interview