Manager
Job Description
Title: Manager
Company Name: Keya Tours & Travels
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum Masters/ MBA in Business Administration from a reputed public or private University of the country or abroad. Applicants with a degree in Hospitality and/ or Travel and Tourism Management will get added advantage.
Experience Requirements:
∎ 8 to 10 year(s)
Job Context:
∎ The Manager of Keya Tours & Travels will be required to act as the Head of the Department and ensure all operational activities of the travel department are taking place smoothly without any issues
∎ The ideal candidate for this role should demonstrate exceptional organizational abilities, superb interpersonal skills, multi-tasking skills, and excellent time- management. The noteworthy Manager should reinforce client-to-business relations, improve the organization`s image, and effectively deliver on event objectives.
Job Responsibilities:
∎ To act as the Head of the Department and ensure all operational activities of the Company.
∎ To oversee and perform the core activities of ticketing & reservation for domestic as well as international flights such as creating PNR, issuing tickets using relevant GDS software such as Travelport (Galileo), Amadeus and SABRE, calculating and offering the best rates to customers, processing cancellations and modifications of reservations, etc.
∎ To lead and ensure active Online Travel Agency (OTA) platform of the Department
∎ To offer the best customer service to existing and prospective clients by ensuring prompt service by self and team members and displaying top notch professionalism and behavior
∎ To handle customer requirements/ requests with utmost importance ensuring minimum complaints
∎ To explain policies and procedures to customers and ensure that they have a positive experience when interacting with the department
∎ To maintain liaison with existing customers through regular contacts and also working on creating effective strategies to onboard new customers and increase the customer base of Keya Tours & Travels
∎ To Assist customers with other related services such as visa arrangements, package tour plan etc. to ensure best all-round service for the customer
∎ To Supervise the selection, placement, promotion, training, appraisal and discipline of all employees of Keya Tours & Travels
∎ To generate, monitor & follow-up the various kinds of monthly, quarterly and yearly sales reports
∎ To ensure all data are readily available in the Company's in-house ERP software
Additional Requirements:
∎ Age 35 to 40 years
∎ Skills Required: Analytical ability, ERP software, Excellent communication, GDS SYSTEM, Management and Leadership
∎ The applicants should have experience in the following area(s): Accounts, Operations, Corporate dealings, Sales & Marketing's.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Dec 2022
Company Information:
∎ 28 Nov 2022
∎ Keya Tours & Travels
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 27th Dec 2022
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