Manager (IT Infrastructure & Service Management)

Job Description

Title: Manager (IT Infrastructure & Service Management)

Company Name: A Large Group of Industries

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters in Computer Application (MCA), Masters in Computer Application (MCA)
∎ B.Sc/ M.Sc in Computer Science and Software Engineering from any reputed university and MBA would be an added advantage
∎ Skills Required: Computer HardwareNetwork Companie, Hardware and Software Troubleshooting, IT Support Service, Networking Skills

Experience Requirements:
∎ At least 8 year(s)
∎ The applicants should have experience in the following area(s): Hardware and Software Troubleshooting, Hardware Engineer, IT System Management, Network Engineer/ Network Administrator, Programmer/ Software Engineer, Software Developer, Software Implementation, Team Leader (Software), Website maintenance
∎ The applicants should have experience in the following business area(s): Garments, Group of Companies, Textile

Job Responsibilities:
∎ To lead a team that is responsible for both System Administrations & Network Services relevant activities.
∎ Ensure High Efficiency Windows, Linux, Intel based server infrastructure management to ensure high availability services to the customers.
∎ Deploy systems with respect to application requirements.
∎ Microsoft Exchange 2010 & 2013 administration.
∎ Installation, configuration & administration of Linux Servers, Maintain & Manage various services running in Linux system which include mail server.
∎ Microsoft System Centre Package 2012 (SCCM, SCEP, SCVMM) administration, configuration, distribution & deployment.
∎ Manage and administrate Cisco Routers, Catalyst Switch and access layer switches Managing.
∎ Manage and maintain routing and switching and redundancy.
∎ Handling network service request within SLA/OLA and also coordinate with vendor and partner services.
∎ Participate in enterprise network solution design which also includes implementation.
∎ Provide and manage modem, Wi-Fi related solutions.
∎ Should be experience in successful implementation and roll out of Oracle EBS and Cloud Project and capable of leading the IT & MIS of a large manufacturing organization.
∎ Should be experienced on Oracle modules. Ensure database planning, designing and successful administrative role in Oracle and MS SQL.
∎ Control and monitor data warehousing considering remote auto backup strategy by RMAN, replication and mirroring.
∎ Ensure activities of MIS team through a strong standard operating procedure (SOP)
∎ Develop/monitor program development using Oracle EBS, Tally, HR & Accounts software, website system software etc.
∎ Manage and maintain backups and disaster recovery processes for all servers and users data
∎ Provide guidance to staff in the use and maintenance of computer-based management information systems
∎ Administer and configure network
∎ Ensure mail server configuration (Domain, Exchange Server etc.)
∎ Assure troubleshooting hardware, software and network
∎ Upgrade new technology of computer and network system
∎ Ensure LAN configuration and troubleshooting
∎ Manage PC troubleshooting, data backup, security and safety
∎ Ensure the smooth running of all IT systems, including anti-virus software, print services, email provision and ensure the security of data from internal and external unauthorized access
∎ Monitor and train up new employees
∎ Must have good knowledge on writing complex database query & must have good knowledge on database optimizing & indexing.
∎ Practical knowledge in CMS is must (Word press).
∎ Proficiency with front-end scripting.
∎ Independently handle small to large project correction and modification.
∎ Prepare product documentation, bug fixing and testing and developing web reporting.
∎ Consult with project lead on identification of problems and suggest
∎ Seek out new technologies and ideas to add value to project.
∎ Work seamlessly in a team collaborating with other programmers and ensuring knowledge transfer.
∎ Work along with office member and solve the issue of networking, PC installations and the maintenance.
∎ Software management experiences is required.

Additional Requirements:
∎ Age 35 to 40 years
∎ Only males are allowed to apply
∎ Inspiring in attitude.
∎ Punctual in delivery.
∎ Respectful in interpersonal relationship.
∎ Good communication skills.
∎ Ability to work under heavy load.
∎ Ability to maintain service excellence
∎ Develop the project plan covering all the key aspects apply with management information system.
∎ Maintain the complete overview of overall development and the team as well as ensure execution of planned task in time as per project plan.
∎ Makes each individual feel valued, understood and listened to.
∎ Acts with honesty and according to codes of conduct.
∎ Ensured simplify work processes and decision making with right Execution of decisions.
∎ Delegate authority and expect people to take responsibility by giving constructive feedback.
∎ Guided and developed managers and team members including Building trust and enabled vendors to achieve a good result. Personal Characteristics & Behaviors/Soft Skills:
∎ Excellent Problem solving ability.
∎ Practical experience of LINUX OS, latest networking techniques and web infrastructure
∎ Familiar with ERP solution implementation system models
∎ Positive attitude with honesty and sincerity
∎ Strong leadership quality
∎ Hard working and target oriented
∎ Very good communication and inter-personal skills
∎ Able to work under huge pressure and able to deliver on time
∎ Ability to work in a team under dynamic environment and manage aggressive timelines.
∎ Skilled in object oriented and SOA based programming.
∎ Self-motivated and self-managed with a high degree of analytical ability.
∎ Required basic knowledge of networking, PC installations and the maintenance.
∎ Strong presentation, communication, and collaboration skills by written and speaking in English.
∎ At least 8 year(s) practical experiences in relevant field.
∎ The applicants should have experience in the following area(s):
∎ Network Engineer/Network Administrator, UX Designer, IT Enabled Service, System Analyst, Project Manager (Software), Technical Lead (Software), Quality Assurance/ Quality Control, Database Administrator (DBA), Database Engineer/Database Programmer, Network Engineer/Network Administrator, Software Implementation, IT System Management, MIS
∎ The applicants should have experience in the following area(s):
∎ Software Architect, Project Manager (Software), Project Manager (IT System), Team Leader (Software), Programmer/Software Engineer, Database Engineer/Database Programmer, System Engineer (Computer Network & System), Software Implementation, Web Developer/Web Designer, IT System Management, IT Enabled Service, Web Media/Blog, Advertising Agency, Developer, Newspaper/Magazine, Overseas Companies, Public Relation Companies

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual Increment, Festival Bonus, Group Insurance, Corporate Mobile, TADA, Earned Leave and other benefit as per company policy.

Application Deadline: February 7, 2020

Company Information:
∎ A Large Group of Industries

Category: IT/Telecommunication

Read Before Apply: Only qualified and required experiences candidate are requested to apply.

Source: bdjobs.com

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