Manager, Inquiry, Safeguarding & Grievance Management Committee (SGMC)

Job Description

Title: Manager, Inquiry, Safeguarding & Grievance Management Committee (SGMC)

Company Name: BRAC

Vacancy: --

Location: Dhaka

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):NGO, Healthcare/Lifestyle product, Healthcare Startup

Published: 8 May 2024

Education:
∎ Masters in any discipline preferably from Social Science / Law / Criminology / Management / Accounting / Finance / HRM/ Business
∎ Masters in any discipline preferably from Social Science / Law / Criminology / Management / Accounting / Finance / HRM/ Business

Requirements:

Additional Requirements:
∎ Proficient in MS Word, Excel, PowerPoint, etc.
∎ Excellent written and verbal communication skills with the ability to work with different stakeholders.
∎ Proven knowledge of Complaint management mechanisms, Workplace sexual Harassment, and other safeguarding-related issues
∎ Strong analytical and data-gathering skills to prepare a report and and present to the concern Authority.
∎ Inclusive knowledge of Departmental inquiry techniques
∎ Ability to maximize productivity and output of staff through providing clear instruction, direction, and motivation by ensuring accountability
∎ Ability to handle properly the challenge of inquiry.
∎ At least 3 years experience with 01 years of managerial experience in conducting inquiries and report writing and presentation
∎ ADDITIONAL JOB REQUIREMENTS
∎ Proficient in MS Word, Excel, PowerPoint, etc.
∎ Excellent written and verbal communication skills with the ability to work with different stakeholders.
∎ Proven knowledge of Complaint management mechanisms, Workplace sexual Harassment, and other safeguarding-related issues
∎ Strong analytical and data-gathering skills to prepare a report and and present to the concern Authority.
∎ Inclusive knowledge of Departmental inquiry techniques
∎ Ability to maximize productivity and output of staff through providing clear instruction, direction, and motivation by ensuring accountability
∎ Ability to handle properly the challenge of inquiry.
∎ EXPERIENCE REQUIREMENTS
∎ At least 3 years experience with 01 years of managerial experience in conducting inquiries and report writing and presentation

Responsibilities & Context:
∎ Initiate inquiry after approval while communicating with the complainant for proper fact-finding by maintaining professionalism.
∎ Assign complaints to an appropriate inquiry team based on allegations. Conduct field visits if required and follow up with the team to ensure effective inquiry.
∎ Ensure to plan for risk assessment of the complainant, witnesses, alleged offenders, as well as inquiry officers during the inquiry
∎ Ensure that the inquiry team is well-prepared and follows the inquiry procedure, as well as other related policies.
∎ Coordinate with the respective programme before inquiry for their necessary cooperation.
∎ Edit and review all inquiry reports along with evidence to ensure quality and submit for final review.
∎ Prepare and coordinate the SGMC Forum. Create a team to present reports.
∎ Prepare the concern inquiry team to present their inquiry findings at the hearing of the Ombudsperson office.
∎ Arrange training sessions, refreshers, and orientation sessions to develop capacity and skills of the SGMC inquiry team regarding new inquiry processes.
∎ Follow the inquiry guidelines and the procedures of BRAC HRPP while conducting an inquiry involving senior staff
∎ Conduct inquiries when needed and support team in the field with technical knowledge
∎ Develop trend analysis, donor reports, case studies, and compile data.
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
∎ Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.
∎ JOB PURPOSE
∎ This person will be responsible for leading the inquiry team and supervising the formation of the inquiry team, ensuring support for team members, finalizing inquiry reports with quality, presenting reports in the SGMC forum for taking disciplinary actions, and building up the capacity of the team for upholding organizational objectives.
∎ KEY RESPONSIBILITIES
∎ Initiate inquiry after approval while communicating with the complainant for proper fact-finding by maintaining professionalism.
∎ Assign complaints to an appropriate inquiry team based on allegations. Conduct field visits if required and follow up with the team to ensure effective inquiry.
∎ Ensure to plan for risk assessment of the complainant, witnesses, alleged offenders, as well as inquiry officers during the inquiry
∎ Ensure that the inquiry team is well-prepared and follows the inquiry procedure, as well as other related policies.
∎ Coordinate with the respective programme before inquiry for their necessary cooperation.
∎ Edit and review all inquiry reports along with evidence to ensure quality and submit for final review.
∎ Prepare and coordinate the SGMC Forum. Create a team to present reports.
∎ Prepare the concern inquiry team to present their inquiry findings at the hearing of the Ombudsperson office.
∎ Arrange training sessions, refreshers, and orientation sessions to develop capacity and skills of the SGMC inquiry team regarding new inquiry processes.
∎ Follow the inquiry guidelines and the procedures of BRAC HRPP while conducting an inquiry involving senior staff
∎ Conduct inquiries when needed and support team in the field with technical knowledge
∎ Develop trend analysis, donor reports, case studies, and compile data.
∎ SAFEGUARDING RESPONSIBILITIES
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Performance Bonus, Health and Life Insurance, Maternity/ Paternity Leave, and others as per policy.

Employment Status: Full Time

Job Location: Dhaka

Apply URL::

Apply Procedure:

Company Information:
∎ BRAC
∎ BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Address::
∎ BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 May 2024

Category: NGO/Development

Source: bdjobs.com