Manager, Customer Care
Job Description
Title: Manager, Customer Care
Company Name: Kingston Hospital Ltd.
Vacancy: --
Age: 30 to 40 years
Job Location: Dhaka (Mirpur12)
Salary: Negotiable
Experience:
- 5 to 10 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre
Published: 2026-04-02
Application Deadline: 2026-05-02
Education:
Bachelor or Masters degree in any discipline.
Requirements:
- 5 to 10 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre
Skills Required: Communication Skill,Customer Relationship Management,Patient Counseling,Presentation skill
Additional Requirements:
- Age 30 to 40 years
- Only Male
Responsibilities & Context:
Ensure effective and smooth co-ordination between consultant and the outpatient.
Greet all guests with appropriate manners & curtesy and arrange pre-consultation requirements as necessary.
Guide the patients regarding investigation, medication & follow-up visit.
Update respective consultant(s) regarding patient's attendance and status as & when required.
Be updated with the latest information on different facilities and tariffs.
Provide personalized services for high value, VIP, vulnerable patients.
Counseling with IPD & OPD Patient as well as OT Patient as per OT Package.
Provide information to customer queries.
Taking customers feedback and suggestions to improve quality of service and report to the Unit Supervisor
Job Other Benifits:
- Mobile bill,T/A
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
