Manager / Asst. Manager, Customer Relation
Job Description
Title: Manager / Asst. Manager, Customer Relation
Company Name: A well Reputeted Real Estate Company
Vacancy: N/A
Age: 25 to 40 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 5 to 8 years
- The applicants should have experience in the following business area(s): Engineering Firms, Real Estate, Group of Companies, Developer
Published: 2025-12-11
Application Deadline: 2025-12-31
Education:
- Bachelor/Honors
Requirements:
- 5 to 8 years
- The applicants should have experience in the following business area(s): Engineering Firms, Real Estate, Group of Companies, Developer
Skills Required: Good comunication skill
Additional Requirements:
- Age 25 to 40 years
Responsibilities & Context:
Ensure timely collection of customer payments and achieve monthly revenue realization targets.
Develop and implement effective strategies to reduce overdue payments.
Monitor collection performance and maintain updated MIS reports for management.
Implement and improve customer service policies to enhance service quality and client satisfaction.
Build strong client relationships and resolve complaints professionally and promptly.
Lead, guide, and manage the customer service/credit realization team with a focus on performance and professionalism.
Provide training to the team on communication, client handling, and product knowledge.
Coordinate with Sales, Legal, Engineering, and Registration teams to ensure smooth customer journeys.
Assist customers with plot/flat handover and registration procedures, ensuring proper documentation.
Prepare accurate reports on collection status, customer feedback, and service performance.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
