Title: Manager / Asst. Manager, Customer Relation
Company Name: A well Reputeted Real Estate Company
Vacancy: N/A
Age: 25 to 40 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Ensure timely collection of customer payments and achieve monthly revenue realization targets.
Develop and implement effective strategies to reduce overdue payments.
Monitor collection performance and maintain updated MIS reports for management.
Implement and improve customer service policies to enhance service quality and client satisfaction.
Build strong client relationships and resolve complaints professionally and promptly.
Lead, guide, and manage the customer service/credit realization team with a focus on performance and professionalism.
Provide training to the team on communication, client handling, and product knowledge.
Coordinate with Sales, Legal, Engineering, and Registration teams to ensure smooth customer journeys.
Assist customers with plot/flat handover and registration procedures, ensuring proper documentation.
Prepare accurate reports on collection status, customer feedback, and service performance.
| University | Percentage (%) |
|---|---|
| National University | 13.44% |
| Dhaka International University | 3.16% |
| University of Dhaka | 2.77% |
| North South University | 2.37% |
| Stamford University Bangladesh | 1.98% |
| Jahangirnagar University | 1.98% |
| Jagannath University | 1.98% |
| Bangladesh University of Business and Technology | 1.58% |
| ASA University Bangladesh | 1.58% |
| Southeast University | 1.58% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 38.74% |
| 31-35 | 30.83% |
| 36-40 | 17.00% |
| 40+ | 13.04% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 7.11% |
| 20K-30K | 23.72% |
| 30K-40K | 18.18% |
| 40K-50K | 21.34% |
| 50K+ | 29.64% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 5.93% |
| 0.1 - 1 years | 2.77% |
| 1.1 - 3 years | 11.07% |
| 3.1 - 5 years | 16.60% |
| 5+ years | 63.64% |