Jr. Implementation Engineer

Job Description

Title: Jr. Implementation Engineer

Company Name: ASAI Management Services Ltd.

Vacancy: 2

Age: At least 21 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At most 3 years

• Bachelor of Science (BSc) in Computer Science & Engineering

• At most 3 years

• Age At least 21 years

Basic Knowledge of SQL Server, including query generation and data maintenance.

Knowledge base in Server-side configuration (Application & Database) is advanced.

Familiarity with Visio or similar tools for template and prototype documentation.

Continuously expand product knowledge and stay updated with new technologies.

ASA International is one of the world’s largest and fastest growing international microfinance banking institutions offering socially responsible loans to underbanked, low-income female micro-entrepreneurs in Asia and Africa (“ASA International” or the “Group”). ASA International promotes financial inclusion and has successfully shown that access to financial services helps to reduce poverty and promotes social-economic progress for its predominantly female client base.

ASA International has a premium listing on the main market of the London Stock Exchange and serves close to 2.3 million customers across 13 countries in Asia and Africa. It has corporate head offices in Amsterdam, the Netherlands as well as in Dhaka, Bangladesh.

ASA International provides small loans ranging from USD 250 to USD 2,000. Almost all customers are women that run small businesses, from small shops, restaurants, sewing businesses, to various trading activities and cottage industries.

Increasing financial inclusion and promoting social and economic development of our clients and their communities is at the heart of ASA International’s mission.

• Troubleshoot and resolve technical and business inquiries related to product implementation, training, and user issues.

• Communicate solutions clearly to clients via phone, email, or remote sessions.

• Collaborate with teams to report bugs, prioritize issues, and find effective solutions.

• Assist clients with optimal utilization of software tools and provide technical support throughout project implementation.

• Execute site procedures and configure applications based on predefined task lists.

• Ideas about business, technical documentation, and user manual preparation

• Ability to perform impact analysis and apply strong analytical thinking

• Maintain a positive attitude and willingness to take on new challenges.

• Confident in client interaction and relationship management

  Excellent verbal and written communication skills in English

• Provident fund,Gratuity,Weekly 2 holidays,Medical allowance,Insurance
• Festival Bonus: 2

Salary is negotiable based on candidates background and expertise.

Other benefits as per company policy.