IT Support Engineer

Job Description

Title: IT Support Engineer

Company Name: Oxford International School

Vacancy: 1

Age: 22 to 35 years

Job Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): University, Software Company, School

• Masters

• B.Sc./M.Sc. in Information Technology (IT), Computer Science & Engineering (CSE).

• 2 to 4 years
• The applicants should have experience in the following business area(s): University, Software Company, School

• Age 22 to 35 years

• Provide technical support and troubleshooting for desktops, laptops, printers, and other IT equipment.

• Install, configure, and maintain Windows operating systems and software applications.

• Monitor and support network infrastructure including LAN, WAN, Wi-Fi, routers, and switches.

• Diagnose and resolve hardware, software, email, and network-related issues.

• Manage user accounts, permissions, and access controls.

• Support CCTV, NVR, IP cameras, and access control systems.

• Perform system backup, data recovery, and routine maintenance tasks.

• Maintain IT asset inventory and technical documentation.

• Respond to support tickets and ensure timely resolution of user issues.

• Coordinate with vendors for hardware repairs and technical support.

• Ensure maximum uptime and availability of IT systems and services.

• Weekly 2 holidays
• Salary Review: Yearly

• Casual Leave Encashment