IT Officer

Job Description

Title: IT Officer

Company Name: Society For Development Initiatives (SDI)

Vacancy: 1

Age: at most 35 years

Location: Dhaka

Minimum Salary: Tk. 45000 (Monthly)

Experience:
∎ At least 2 years

Published: 23 Jan 2025

Education:
∎ MBA/MSc examinations of all levels from a recognized university should be second division/class. Third division/class will not be accepted at any stage. B.Sc in CSE (4 years term) Degree in Computer Science.
∎ Relevant certifications (e.g., CompTIA, Microsoft Certified IT Professional).
∎ Proven experience in IT support and system administration.
∎ Strong knowledge of network protocols, hardware configurations, and system integrations.
∎ Excellent problem-solving skills and attention to detail.
∎ Good communication and interpersonal skills.
∎ The first and second divisions/classes before the results published in the grading system will be determined as follows;
∎ 1. In case of SSC or equivalent and HSC or equivalent examination results: GPA 3.50 or above = First Division Minimum GPA 3.00 = Second Division
∎ 2. In case of CGPA given by approved university: 4.00 On a 5.00 Point Scale 3.00 or Above 3.75 or Above
∎ MBA/MSc examinations of all levels from a recognized university should be second division/class. Third division/class will not be accepted at any stage. B.Sc in CSE (4 years term) Degree in Computer Science.
∎ Relevant certifications (e.g., CompTIA, Microsoft Certified IT Professional).
∎ Proven experience in IT support and system administration.
∎ Strong knowledge of network protocols, hardware configurations, and system integrations.
∎ Excellent problem-solving skills and attention to detail.
∎ Good communication and interpersonal skills.
∎ The first and second divisions/classes before the results published in the grading system will be determined as follows;
∎ 1. In case of SSC or equivalent and HSC or equivalent examination results: GPA 3.50 or above = First Division Minimum GPA 3.00 = Second Division
∎ 2. In case of CGPA given by approved university: 4.00 On a 5.00 Point Scale 3.00 or Above 3.75 or Above

Requirements:

Additional Requirements:
∎ Age at most 35 years
∎ Age: 35 years. (Birth Certificate Date: 01/03/2025)
∎ Experience
∎ Preference will be given to those with 02 years of experience at head office level in any national NGO that is a partner of PKSF.
∎ Additional Requirements:
∎ Job Purpose: The IT Officer is responsible for managing, maintaining, and supporting the organization's IT infrastructure. They ensure the stability, integrity, and efficient operation of information systems that support core organizational functions.
∎ MS Office, Operating Systems, Network Administration, System Administration, Security, Database Management, Cloud Computing, Hardware Management, Software Management, IT Support, Scripting and Automation, Project Management, Communication Skills, Data Management and Analysis, Software Development: Basic understanding of programming languages (e.g., Python, Java, C++). Familiarity with software development life cycle (SDLC) and version control (Git).
∎ Age: 35 years. (Birth Certificate Date: 01/03/2025)
∎ Experience
∎ Preference will be given to those with 02 years of experience at head office level in any national NGO that is a partner of PKSF.
∎ Additional Requirements:
∎ Job Purpose: The IT Officer is responsible for managing, maintaining, and supporting the organization's IT infrastructure. They ensure the stability, integrity, and efficient operation of information systems that support core organizational functions.
∎ MS Office, Operating Systems, Network Administration, System Administration, Security, Database Management, Cloud Computing, Hardware Management, Software Management, IT Support, Scripting and Automation, Project Management, Communication Skills, Data Management and Analysis, Software Development: Basic understanding of programming languages (e.g., Python, Java, C++). Familiarity with software development life cycle (SDLC) and version control (Git).

Responsibilities & Context:
∎ System Maintenance and Support:
∎ Manage and monitor all installed systems and infrastructure.
∎ Ensure the highest levels of systems and infrastructure availability.
∎ Proactively identify and resolve system issues to prevent outages.
∎ Network Administration:
∎ Maintain network infrastructure, including switches, routers, and firewalls.
∎ Monitor network performance to ensure it is operating efficiently.
∎ Troubleshoot network issues and outages.
∎ User Support and Training:
∎ Provide technical support to staff and troubleshoot hardware and software issues.
∎ Conduct training sessions to enhance staff's IT skills.
∎ Create and maintain user guides and documentation.
∎ Security and Compliance:
∎ Implement and maintain security measures, including antivirus and firewall protection.
∎ Monitor and ensure compliance with IT policies and procedures.
∎ Conduct regular security audits and vulnerability assessments.
∎ Software and Hardware Management:
∎ Oversee the installation, configuration, and maintenance of software and hardware.
∎ Manage software licenses and ensure compliance.
∎ Maintain an inventory of IT equipment and software.
∎ Data Backup and Recovery:
∎ Implement and manage data backup and recovery plans.
∎ Ensure regular backups are taken and stored securely.
∎ Develop and test disaster recovery plans.
∎ IT Projects and Upgrades:
∎ Plan, coordinate, and execute IT projects and system upgrades.
∎ Work with vendors to procure IT equipment and services.
∎ Evaluate and recommend new technologies to improve efficiency.
∎ Database Administration:
∎ Maintain and support the organization's databases.
∎ Ensure data integrity and security.
∎ Perform regular database backups and recovery.
∎ Policy Development:
∎ Assist in the development and implementation of IT policies and procedures.
∎ Ensure policies are followed and updated as necessary.
∎ Collaboration and Communication:
∎ Work closely with other departments to understand their IT needs and provide solutions.
∎ Communicate effectively with non-technical staff to explain technical issues and solutions.
∎ System Maintenance and Support:
∎ Manage and monitor all installed systems and infrastructure.
∎ Ensure the highest levels of systems and infrastructure availability.
∎ Proactively identify and resolve system issues to prevent outages.
∎ Network Administration:
∎ Maintain network infrastructure, including switches, routers, and firewalls.
∎ Monitor network performance to ensure it is operating efficiently.
∎ Troubleshoot network issues and outages.
∎ User Support and Training:
∎ Provide technical support to staff and troubleshoot hardware and software issues.
∎ Conduct training sessions to enhance staff's IT skills.
∎ Create and maintain user guides and documentation.
∎ Security and Compliance:
∎ Implement and maintain security measures, including antivirus and firewall protection.
∎ Monitor and ensure compliance with IT policies and procedures.
∎ Conduct regular security audits and vulnerability assessments.
∎ Software and Hardware Management:
∎ Oversee the installation, configuration, and maintenance of software and hardware.
∎ Manage software licenses and ensure compliance.
∎ Maintain an inventory of IT equipment and software.
∎ Data Backup and Recovery:
∎ Implement and manage data backup and recovery plans.
∎ Ensure regular backups are taken and stored securely.
∎ Develop and test disaster recovery plans.
∎ IT Projects and Upgrades:
∎ Plan, coordinate, and execute IT projects and system upgrades.
∎ Work with vendors to procure IT equipment and services.
∎ Evaluate and recommend new technologies to improve efficiency.
∎ Database Administration:
∎ Maintain and support the organization's databases.
∎ Ensure data integrity and security.
∎ Perform regular database backups and recovery.
∎ Policy Development:
∎ Assist in the development and implementation of IT policies and procedures.
∎ Ensure policies are followed and updated as necessary.
∎ Collaboration and Communication:
∎ Work closely with other departments to understand their IT needs and provide solutions.
∎ Communicate effectively with non-technical staff to explain technical issues and solutions.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary: Probation Period 6 Month 45,000/- BDT. After six months, salary allowances will be given according to the salary structure of the organization. Lunch, mobile and internet bills, provident fund, gratuity benefits and other facilities in addition to the salary.
∎ Salary Review: Yearly Increment
∎ Festival & Boisakhi Bonus with: 3
∎ Salary: Probation Period 6 Month 45,000/- BDT. After six months, salary allowances will be given according to the salary structure of the organization. Lunch, mobile and internet bills, provident fund, gratuity benefits and other facilities in addition to the salary.
∎ Salary Review: Yearly Increment
∎ Festival & Boisakhi Bonus with: 3

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Society For Development Initiatives (SDI)
∎ House# 34, North Adabor, 2nd Floor, Motaleb Tower, Adabor, Dhaka- 1207

Address::
∎ House# 34, North Adabor, 2nd Floor, Motaleb Tower, Adabor, Dhaka- 1207

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Feb 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
Daffodil International University (DIU) 9.73%
Jahangirnagar University 3.67%
National University 3.28%
Bangladesh University 3.18%
Bangladesh University of Business and Technology 2.88%
American International University Bangladesh (AIUB) 2.68%
Green University of Bangladesh 2.38%
World University of Bangladesh 2.38%
Dhaka International University 2.28%
Southeast University 2.09%

Interested By Age Range

Age Range Percentage (%)
20-30 64.35%
31-35 24.63%
36-40 5.46%
40+ 3.28%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 2.09%
20K-30K 9.45%
30K-40K 17.81%
40K-50K 64.48%
50K+ 6.17%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 11.52%
0.1 - 1 years 8.54%
1.1 - 3 years 23.83%
3.1 - 5 years 20.95%
5+ years 35.15%

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