Title: Housekeeping Supervisor / Public Area Supervisor
Company Name: Hotel IBIS Ltd
Job Location: Cox's Bazar
Employment Status: Full-time
∎ Diploma in Hotel Management, HSC
∎ Housekeeping & Laundry Operations from National Hotel Tourism Training Institute Bangladesh Parjaton Corporation.
∎ At least 6 year(s)
∎ Attention to detail: working carefully within the minimum time
∎ Team working
∎ The ability to take the initiative
∎ Good physical resilience
∎ Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst respecting internal hotel procedures
∎ Discretion: not disturbing guests
∎ To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.
∎ To be fully aware of all hotel services and activities.
∎ To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.
∎ To ensure all guest and team members laundry and dry cleaning is processed in accordance with hotel procedures, charges are raised and documentation completed for hotel audit procedures.
∎ To be fully aware of the mini bar procedures (where appropriate).
∎ To be fully aware of linen procedures and assist with linen stocktakes as required.
∎ To order, receive and issue cleaning materials and carry out stocktakes as required.
∎ To ensure the correct use of cleaning agents on all surfaces.
∎ To assist with the periodic cleaning of areas as requested.
∎ To be fully aware of, and strictly adhere to, security procedures laid down by the hotel and company. This to include keys, stock, cash and property.
∎ To record and report all faults and damage arising to Maintenance.
∎ To ensure all housekeeping equipment is used safely and effectively.
∎ To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
∎ To assist with the housekeeping operation as necessary, i.e. servicing of guest rooms etc.
∎ To record, report and process lost property according to hotel procedures.
∎ To assist with the training of team members in order to encourage and obtain maximum commitment. This to include recording of training, Induction and National Vocational Qualifications.
∎ To review the performance of team members where this forms part of your responsibility.
∎ To consistently deliver superior customer service through our Customer Service Program.
∎ To be aware of and strictly adhere to fire procedure precautions and bomb threat procedures as laid down by the hotel and company in order to satisfy statutory legislation.
∎ To comply with your responsibilities under the Regulatory Reform (Fire Safety) Order 2005 as detailed in the QMH Fire Safety Management System, a copy of which can be found in the hotel or accessed on the intranet.
∎ To attend training when required
∎ To be fully aware of and adhere to Health and Safety and fire procedures
∎ To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.
∎ Age 26 to 35 years
∎ Both males and females are allowed to apply
∎ WITHOUT FIVE STAR HOTEL EXPERIENCE NO NEED TO APPLY
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Oct 2023
∎ 13 Sep 2023
∎ Hotel IBIS Ltd
∎ Address : Marine Drive Road,Kolatoli,Cox's Bazar.
∎ Business : Hotel Business
Category: Hospitality/ Travel/ Tourism