Head of Business Operations

Job Description

Title: Head of Business Operations

Company Name: Imperial Automobiles Ltd.

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 7 to 10 years
• The applicants should have experience in the following business area(s): Automobile

• Bachelor/Honors

Bachelor’s degree in Business, Engineering, or a related field. MBA preferred.

• 7 to 10 years
• The applicants should have experience in the following business area(s): Automobile

Key Competencies

• Strategic business planning

• Operations and process optimization

• Team leadership & people management

• Customer-centric mindset

• Negotiation & stakeholder management

Required Qualifications

• Bachelor’s degree in Business, Engineering, or a related field. MBA preferred.

Experience

• 7–10 years of experience in automobile workshop management, preferably with cars (passenger or commercial vehicles).

• Proven track record of managing profit & loss (P&L), business operations, and multi-location teams.

• Strong understanding of automotive sales, service operations, supply chain, and after-sales management.

• Excellent leadership, communication, and decision-making skills.

The Head of Business & Operations will be responsible for driving overall business growth, operational excellence, and profitability across all functions of Imperial Automobiles Limited. This role is accountable for revenue, loss, and profit performance, and requires strong leadership experience within the automobile industry. The ideal candidate must possess a deep understanding of automotive operations, service, spare parts, team running knowledge with the ability to build high-performance teams and streamline business processes.

Key Responsibilities

• Ensure smooth daily workshop operations by coordinating service bays, repair work, and scheduled maintenance.

• Manage effective utilization of manpower, tools, and equipment to ensure maximum workshop efficiency, strict safety compliance, and a clean working environment.

• Design and manage workflows to achieve efficient vehicle turnaround while ensuring quality compliance.

• Plan and execute business strategies aligned with defined revenue and profit benchmarks.

• Analyze market and competitors to enhance the company’s standing in car trading and sales.

• Lead workshop operations, budget planning, maintenance strategies, and parts management to maximize operational efficiency and ROI.

• Identify new growth opportunities, business partnerships, and expansion avenues within the automobile sector.

• Ensure cross-functional alignment with approved business goals, policies, and brand guidelines.

• Ensure accountability for revenue targets, expense control, and profit margins within the workshop.

• Analyze labor performance, service charges, and parts margins to improve profit contribution.

• Develop financial budgets, forecasts, and monthly profit & loss statements to monitor workshop performance.