Guest Relation Officer
Job Description
Title: Guest Relation Officer
Company Name: SPACE Apartments
Vacancy: 2
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ The minimum qualification required to make an entry as a Guest Relation Officer is a Hotel Management Diploma or Bachelor. Those who have had previous exposure in the hospitality industry in the same position have definitely got more chances of being selected for these jobs. Relevant certification in business management or hospitality would prove to be an advantage.
∎ Skills Required: Communication, Leadership
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Greet all guests at all the time in a friendly and cordial manner,
∎ Take the initiative to learn and use guests' names at every opportunity.
∎ To check in & check out a guest with completing billing procedures,
∎ Upon Check-in, ensure that the Guest completes the registration card completely and legibly,
∎ Being Knowledgeable of all the Credit cards and cashing Policies, and How to Handle Cash properly and efficiently.
∎ Promptly notify the Housekeeping of all check-outs, early check-in, special requests in the rooms.
∎ Maintain proper Telephone manners at all times.
∎ Need to know how to handle difficult guests.
∎ Execute all given tasks to ensure smooth and efficient operation during the assigned shift
Additional Requirements:
∎ Age 23 to 30 years
∎ Only females are allowed to apply
∎ Must have a pleasant personality and be well-groomed.
∎ Written, spoken and reading proficiency in the English & Bengali language
∎ The candidate who knows Hotel PMS Software will get preferred.
∎ Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
∎ Ability to communicate effectively with guests and employees.
∎ Interpersonal skills to provide guest satisfaction.
∎ Ability to work under pressure and deal with stressful situations during rush hours.
Salary: Tk. 11500 - 13000 (Monthly)
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Charge
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Oct 2021
Company Information:
∎ 25 Oct 2021
∎ SPACE Apartments
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 31st Oct 2021
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