General Manager

Job Description

Title: General Manager

Company Name: Shahabuddin Medical College & Hospital

Vacancy: 1

Age: 35 to 60 years

Job Location: Dhaka (Banani)

Salary: Tk. 60000 - 70000 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant

• Bachelor of Business Administration (BBA) in Hospitality Management
• Master of Business Administration (MBA) in Hospitality Management

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant

• Age 35 to 60 years
• Only Male

• Oversee the operations functions of the hotel, as per the Organizational chart. 
• Hold regular briefings and meetings with all heads of departments. 
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards. 
• Handling complaints, and overseeing the service recovery procedures. 
• Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and sales Plan and Capital Budget. 
• Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. 
• Ensure all decisions are made in the best interest of the hotels and management. 
• Closely monitor the hotel’s business reports daily and make decisions accordingly.  Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.
• Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs. 
• verseeing and managing all departments and working closely with department heads daily. 
• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
• Corporate client handling and taking part in new client acquisition along with the sales team whenever required. 
• Assisting in residential sales as and when required and developing strong sales prospects. 
• Responsible for safeguarding the quality of operations both (internal & external audits).