General Manager
Job Description
Title: General Manager
Company Name: Hotel The Cox Today
Vacancy: 01
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ BBA/ MBA/ Graduate/ Masters/ Hotel Management degree is preferable.
Experience Requirements:
∎ At least 20 year(s)
∎ The applicants should have experience in the following area(s):
Hote and Resort
∎ The applicants should have experience in the following business area(s):
Hotel, Motel, Resort
Job Context:
∎ The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations, and guest satisfaction. Work Very closely with the hotel owners and other stakeholders.
∎ Responsible for managing the Hotels management team (HODs) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.
Job Responsibilities:
∎ Oversee the operations functions of the hotel, as per the Organizational chart.
∎ Hold regular briefings and meetings with all heads of departments.
∎ Ensure full compliance to Hotel operating controls, SOPs, policies, procedures, and service standards.
∎ Lead all key property issues including capital projects, customer service, and refurbishment.
∎ Handling complaints, and overseeing the service recovery procedures.
∎ Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
∎ Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
∎ Ensure all decisions are made in the best interest of the hotels and management.
∎ Deliver hotel budget goals and set other short and long-term strategic goals for the property.
∎ Developing improvement actions, carry out costs savings.
∎ A strong understanding of P&L statements and the ability to react with impactful strategies
∎ Closely monitor the hotel's business reports on a daily basis and take decisions accordingly.
∎ Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.
∎ Maximizing room yield and hotel revenue through innovative sales practices and yield management programs.
∎ Prepare a monthly financial report for the owners and stakeholders.
∎ Draw up plans and budgets (revenues, costs, etc.) for the owners.
∎ Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
∎ Act as a final decision maker in hiring a key staff.
∎ Coordination with HOD's for the execution of all activities and functions.
∎ Overseeing and managing all departments and working closely with department heads on a daily basis.
∎ Manage and develop the Hotel Executive team to ensure career progression and development.
∎ Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
∎ Provide effective leadership to hotel team members.
∎ Lead in all aspects of business planning.
∎ Respond to audits to ensure continual improvement is achieved.
∎ Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
∎ Assisting in residential sales as and when required and developing strong sales prospects.
∎ Responsible for safeguarding the quality of operations both (internal & external audits).
∎ Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
Additional Requirements:
∎ Age at least 50 years
∎ Both males and females are allowed to apply
∎ At least 12 to 15 years of practical working experience in the same or similar position in a First Class Hotel in Bangladesh or abroad.
∎ Excellent communication skill and fluency in English is mandatory.
∎ Should have excellent computer knowledge of MS word, excel, PowerPoint, e-mail, etc.
∎ Ability to develop interpersonal relationships within and outside the organization.
∎ Effective leadership skills.
∎ Self-motivated, proactive, and guest-focused team player.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Mar 2022
Company Information:
∎ 21 Mar 2022
∎ Hotel The Cox Today
∎ Address : Plot # 07, Road # 02 , Hotel Motel Zone, kolatoly Road, Cox's Bazar.
∎ Web : www.hotelthecoxtoday.com
∎ Business : Hotel The Cox Today an exclusive 5 star standard luxurious hotel situated at world`s unbroken longest sea beach Cox`s Bazar.
Category: Hospitality/ Travel/ Tourism
: If you think you are the right person we are looking for, you can apply with a cover letter mentioning the position name, a complete resume, two copies of recent passport size color photographs, NID, Passport, and copies of certificate / Testimonial to the following address by the given deadline.HR & Admin Department, Hotel The Cox Today,Plot # 07, Road # 02, Hotel Motel Zone, Kalatoli, Cox's Bazar.Send your CV mentioning the position in the subject and E-mail your application & detailed resume with your own contact telephone/ mobile number to: [email protected] web: www.hotelthecoxtoday.com
