General Manager-Business Development

Job Description

Title: General Manager-Business Development

Company Name: Crest Container Lines Bangladesh Pvt. Ltd.

Vacancy: 1

Age: 45 to 55 years

Job Location: Dhaka

Salary: --

Experience:

• 6 to 12 years
• The applicants should have experience in the following business area(s): Shipping, Logistic/Courier/Air Express Companies, Freight forwarding, Transportation, Supply Chain

• Bachelor/Honors

• 6 to 12 years
• The applicants should have experience in the following business area(s): Shipping, Logistic/Courier/Air Express Companies, Freight forwarding, Transportation, Supply Chain

• Age 45 to 55 years
• Only Male

4-8 years of progressive experience in Freight Forwarding & Logistics, with at least 5 years in a senior management role.

Expats are highly encourage to apply.

Proven track record in business development, client acquisition, and revenue growth.

Strong network of clients, agents, and carriers within the logistics industry.

In-depth knowledge of Freight Forwarding, Logistics, and Supply Chain solutions.

Strong expertise in order processing, documentation, and client servicing.

Excellent relationship management, negotiation, and presentation skills.

Strong leadership, team-building, and decision-making abilities.

Analytical mindset with the ability to interpret market trends and customer needs.

Business Development & Strategy

• Develop and execute business development strategies to expand freight forwarding and logistics services across key trade lanes and markets.

• Identify, evaluate, and secure new business opportunities with local and international clients.

• Build and maintain strategic partnerships with carriers, agents, and stakeholders.

• Drive revenue growth, profitability, and market share through innovative service offerings and competitive solutions.

Client Servicing & Relationship Management

• Lead client acquisition, onboarding, and retention initiatives, ensuring a high level of customer satisfaction.

• Act as the primary escalation point for client issues, ensuring timely resolution.

• Develop customized logistics solutions tailored to client needs in air freight, ocean freight, road transport, and warehousing.

• Build long-term partnerships through proactive communication, service excellence, and trust-building.

Logistics & Order Processing Oversight

• Oversee the end-to-end logistics process including booking, documentation, customs clearance, and cargo tracking.

• Monitor and optimize order processing cycles to ensure accuracy, efficiency, and timely delivery.

• Collaborate with operations teams to improve workflow, reduce lead times, and enhance service reliability.

• Ensure compliance with international trade regulations, customs requirements, and company policies.

Leadership & Team Management

• Lead, mentor, and develop the business development team to achieve individual and organizational targets.

• Foster a high-performance culture with a focus on customer-centricity and continuous improvement.

• Collaborate with cross-functional departments (Operations, Finance, IT, etc.) to ensure smooth execution of business strategies.

Financial & Reporting

• Set and achieve sales targets, monitor P&L performance, and control budgets effectively.

• Provide regular reports to senior management on business growth, client status, and market trends.

• Develop pricing strategies and proposals in coordination with finance and operations teams.