Title: Front Office Supervisor, Bashundhara SuperGolf
Company Name: Sanvir Bashundhara Group
Vacancy: --
Age: Na
Job Location: Dhaka (Vatara)
Salary: Negotiable
Experience: --
Published: 2026-06-04
Application Deadline: 2026-06-11
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
· Supervise daily front office activities and ensure all arrival touchpoints (valet, entrance, lobby, reception) are fully operational.
· Monitor occupancy and guest flow, optimize staffing levels, and ensure valet service meets the performance target.
· Direct front office staff, assign duties, conduct pre-shift briefings, and ensure attendance, grooming, and performance standards.
· Deliver high service standards by greeting guests as soon as possible, managing wait times, and resolving complaints promptly.
· Coordinate VIP arrivals, ensure amenities, provide personalized service, and manage corporate group check-ins efficiently.
· Work closely with Operations, F&B, Security, Housekeeping, and Facilities to ensure seamless service delivery.
· Enforce safety protocols across guest areas, conduct inspections, and ensure safe valet and access control practices.
· Complete opening/closing checklists, report incidents and guest feedback, and ensure smooth handover between shifts.