Front Desk Executive - Receptionist

Job Description

Title: Front Desk Executive - Receptionist

Company Name: Greencycle Travel Solution GTS

Vacancy: 1

Age: 22 to 30 years

Job Location: Sylhet (Sylhet Sadar)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent, Immigration and Education Consultancy Service, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• HSC
• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent, Immigration and Education Consultancy Service, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Age 22 to 30 years
• Only Female

Advanced opportunity for candidates with knowledge of

• Video content creation for student visa and study abroad promotions.

• Graphic design using Canva, Photoshop, or similar tools.

• Social media marketing and advertisement creation. Facebook, Instagram, TikTok, and YouTube content management.

• Photography and short-form video editing.

• Lead generation and online customer engagement.

GTS – Greencycle Travel Solution is seeking a friendly, professional, and organized Front Desk Receptionist to serve as the first point of contact for clients. The ideal candidate will manage front desk operations, assist clients with travel and visa inquiries, maintain records, and provide excellent customer service.

Responsibilities

• Welcome and assist visitors, clients, and business partners professionally.

• Answer incoming phone calls, WhatsApp messages, emails, and social media inquiries.

• Provide basic information regarding visa services, student admissions, travel packages, and company services.

• Schedule appointments and consultations for clients.

• Maintain visitor logs and client records accurately.

• Collect, organize, and verify client documents for visa and travel applications.

• Coordinate with visa counselors and management regarding client requirements.

• Prepare invoices, receipts, and payment records when required.

• Maintain office files, databases, and administrative documents.

• Handle courier services, correspondence, and office communications.

• Ensure the reception area remains clean, organized, and professional.

• Follow up with clients regarding document submissions and application updates.

• Support marketing and promotional activities when assigned.

• Perform other administrative duties as directed by management.