Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Mosharaf Group

Vacancy: 3

Age: 21 to 32 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 3 years

• Bachelor/Honors

• Minimum Graduation from any reputed institution.
• Additional certification in Office Management is a plus.

• 2 to 3 years

• Age 21 to 32 years
• Only Female

• The applicants should have experience in the following area(s): Front Desk, Personal Secretary, Reception, Telephone Operator
• The applicants should have experience in the following business area(s): Trading or Export/Import, Textile, Banks, Buying House
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. Scanners and printers).
• Professional attitude and appearance.
• Excellent written and verbal communication skills in English and Bengali both.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Must have knowledge in computer application particularly in MS-Excel, MS-Word, MS-Power Point.

Job Context: Job Nature: Full-time & Permanent Job

Job Responsibilities:

• Greet and welcome all visitors, clients, and guests in a professional and courteous manner.
• Manage incoming and outgoing phone calls and correspondence efficiently.
• Maintain a neat and organized reception area, ensuring a positive first impression for visitors.
• Handle outgoing and incoming documents/ equipment and ensure timely delivery of the same and send courier services to concerned departments.
• Ensure proper checking procedure & Materials during entrance to and exit from office premises.
• Provide general administrative and clerical support to the management and staff.
• Maintain and update store/ stationary office records and contact lists.
• Monitor and manage office supplies/ movement as needed to ensure smooth operations.
• Assist in distributing internal communications, notices, and circulars.
• Coordinate with various departments to facilitate day-to-day administrative tasks.
• Assist HR or Admin teams during onboarding and induction of new employees.
• Handle client inquiries and direct them to the appropriate department or person.
• Ensure high levels of professionalism, discretion, and confidentiality in all interactions.
• Maintain a welcoming and customer-oriented environment at the front desk.
• Pass the information to assigned persons accurately within the minimum possible time.
• Maintain company standards to ensure high quality service for every call.
• Ability to be resourceful and proactive when issues arise.
• Handling cleaners & checking their works regularly.
• Ensure punctual attendance.
• Assist HR and Admin in meeting arrangements, and visitor hospitality (tea/coffee service, etc.).
• Maintain attendance or sign-in sheets as per company protocol.
• Any other tasks as assigned by the management from time to time.

As per company policy