Job Description

Title: Front Desk Executive

Company Name: Hotel Ocean Palace

Vacancy: Not specific

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Hotel Management, Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.

Additional Requirements:
∎ Age 20 to 28 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ As per as Company Policy

Application Deadline: October 28, 2019

Company Information:
∎ Hotel Ocean Palace
∎ Address : Kolatoli Road,Cox's Bazar
∎ Web : www.oceanpalacehotel.com

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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