Front Desk Executive (Female)

Job Description

Title: Front Desk Executive (Female)

Company Name: Cadet College Club

Vacancy: --

Age: 25 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Club
∎ Freshers are also encouraged to apply.

Published: 26 Jan 2025

Education:
∎ Diploma in Hotel Management, HSC

Requirements:

Additional Requirements:
∎ Age 25 to 35 years

Responsibilities & Context:
∎ Greet and welcome members and guests in a friendly and professional manner.
∎ Answer inquiries via phone, email, or in person, providing information about club services, membership, events, and facilities.
∎ Address any concerns or complaints promptly and professionally, ensuring customer satisfaction.
∎ Handle check-ins/check-outs for members and guests.
∎ Manage and update member records, ensuring accurate and up-to-date information.
∎ Process payments for memberships, events, or services, and provide receipts.
∎ Assist with scheduling and confirming appointments or reservations for club services.
∎ Monitor the condition of the club’s reception area and ensure it is clean, organized, and welcoming.
∎ Direct members and guests to the appropriate areas of the club or assist with inquiries about the facilities.
∎ Assist in the planning and coordinating club events and event decorator/catering including making reservations, setting up, and managing registrations.
∎ Promote upcoming events to members and guests.
∎ Monitor and maintain membership records, ensuring renewals and cancellations are processed correctly.
∎ Assist with new member sign-ups and explain club policies and services.
∎ Foster positive relationships with members, encouraging a welcoming environment.
∎ Ensure that all members and guests follow the club’s policies and guidelines.
∎ Monitor the entrance for security and safety, ensuring only authorized individuals access restricted areas.

Skills & Expertise:

Compensation & Other Benefits:
∎ Medical allowance, Insurance, Gratuity, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Cadet College Club
∎ Contact Info Plot 2, Road 203A, Sector 12, Purbachal Town, Narayangonj, Bangladesh. 09610998888, +880 18 78191968-69 www.cccl.com.bd
∎ https://cccl.com.bd/
∎ Social Organaization

Address::
∎ Contact Info Plot 2, Road 203A, Sector 12, Purbachal Town, Narayangonj, Bangladesh. 09610998888, +880 18 78191968-69 www.cccl.com.bd
∎ https://cccl.com.bd/
∎ Social Organaization

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Feb 2025

Category: Receptionist/PS