Front Desk Executive Customer Support Executive

Job Description

Title: Front Desk Executive Customer Support Executive

Company Name: MOVES EDUCATION.

Vacancy: 2

Age: 20 to 35 years

Job Location: Dhaka (Dhaka Sadar)

Salary: Negotiable

Experience:

Published: 2026-01-17

Application Deadline: 2026-02-01

Education:

• A Level
• HSC
• Diploma in Commerce
• Bachelor of Business Administration (BBA) in Marketing
• A Level in Equivalent
• HSC in Equivalent
• Diploma in Commerce in Digital Marketing

Digital Marketing and Call Center and Line Hosting Experience

• Age 20 to 35 years
• Only Female

Punctual, Honest and Long Term working mentality

Academic and other Requirements

§  A Levels or Higher Secondary Equivalent (A Levels will be preferable)

§  Experience in the relevant field will be preferrable.

§  Candidate should be excellent in communications

§  Strong command in English (verbal and written).

§  Computer skills, such as MS word, MS Excel, Emailing.

§  Capability of doing research.

§  Record self-videos (talking head, informational, promotional) for marketing purposes.

§  Publish videos consistently on social media platforms.

§  Go live on social media platforms for client engagement.

§  Plan, create, and publish educational, promotional, and client-engagement content for social media platforms (Facebook, LinkedIn, YouTube, etc).

§  Candidates must be active, responsible, dynamic and should be capable to work under pressure and must be target oriented in their duties.

§  Must have an ability to work under pressure.

§  Positive attitude to work under pressure.

§  Excellent interpersonal communication skills & team management.

Job Responsibilities:

v Greet clients and visitors professionally and direct them to the appropriate department

v Handle incoming calls, WhatsApp messages, emails, and social media inquiries

v Provide accurate information about company services, offers, and procedures

v Maintain visitor logs, appointment schedules, and client records

v Assist clients with form filling, document submission, and basic inquiries

v Coordinate with consultants and management regarding client appointments

v Maintain a clean, organized, and professional front desk environment

v Manage and update company social media pages (Facebook, Instagram, LinkedIn, etc.)

v Respond to online inquiries, comments, and messages in a timely manner

v Create basic digital content (post captions, simple designs, promotional texts)

v Publish regular posts, stories, and updates about company services

v Assist in running social media campaigns and lead generation activities

v Maintain and update client databases and leads received online

v Monitor engagement, reach, and inquiry performance of digital platforms

v Coordinate with management on promotional strategies and online branding

Candidates are requested to apply as early as possible with updated CV.

Please send your CV to movesfislam@gmail.com or movesdhaka@gmail.com