Title: Executive/Sr. Executive- Credit Recovery
Company Name: Chuti Cox's Bazar Limited
Vacancy: 5
Age: 28 to 35 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
Prepare and maintain daily, weekly, and periodic departmental reports.
Maintain and regularly update the departmental customer database.
Monitor and maintain the departmental target and achievement records.
Conduct physical collection from customers as required.
Perform computer-based reporting, data entry, and record maintenance efficiently.
The Credit Recovery Officer will be responsible for monitoring outstanding dues, contacting clients for payment collection, and maintaining proper records of receivables. The role requires strong communication skills, attention to detail, and the ability to handle sensitive financial matters professionally.
Monitor and track all overdue payments.
Contact clients via phone, email, and in person to follow up on pending dues.
Negotiate and arrange suitable payment plans when necessary.
Communicate with clients to obtain necessary documentation and provide updates on their credit status.
Maintain accurate records of all collection activities and payment transactions.
Prepare and submit regular reports on credit recovery progress to the management.
Coordinate with the sales and accounts team to resolve billing disputes or discrepancies.
Taking the challenge to meet the credit recovery target and report to the Management;
Ensure documentation of all collection related reports, work plans, and office correspondent.
Generate reports on credit recovery performance and provide insights for process improvements.
Stay updated on industry regulations and best practices related to credit management and recovery.