Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: US-Bangla Airlines

Vacancy: 25

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Candidate with English medium ('O' level & 'A' level) background or foreign degree will get preference.
∎ Skills Required: ability to work as a team, Excellent communication, Strong interpersonal skill, Time Management

Job Responsibilities:
∎ Check-In & Boarding
∎ Taking care of VIP, CIP & Wheel Chair, and any other special needs of passengers.
∎ Ensure excellent customer services are extended to the customer
∎ Taking care of the disabled passengers
∎ Mishandling baggage issues to be monitored
∎ Handing customers depending on the situation
∎ Taking care of the cargoes that are incoming and outgoing, working on overweight charges and baggage reconciliation of flight

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Age: 22 - 30 year(s).
∎ Height: Male 5.6" & Female 5.2"
∎ Should have good computer operating knowledge.
∎ Good communication skills
∎ Should have the habit to work under pressure.
∎ Work in a team
∎ Working experience in any airline in Customer Service/Ground Service/Airport Service will be preferred

Salary:
∎ Tk. 27000 - 35000 (Monthly)
∎ Attractive salary package based on the market standard. Salary Review: After confirmation of service on completion of 06 (Six) months`

Compensation & Other Benefits:
∎ Medical allowance, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Yearly Free of Cost Air Ticket (Excluding VAT) (Domestic & International in USBA Destination)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Sep 2022

Company Information:
∎ 8 Sep 2022
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com

Category: Hospitality/ Travel/ Tourism

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