“Executive- Customer Service”

Job Description

Title: “Executive- Customer Service”

Company Name: US-Bangla Airlines

Vacancy: 40

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Graduation/Post Graduation in any discipline from any reputed public/private university or Equivalent, with minimum GPA 3.00 out of 4.00 and in SSC & HSC minimum CGPA 4.00 out of 5.00. Third division or equivalent result in any examination will not be accepted
∎ Candidate with English medium (‘A’ level) background or foreign degree will get preference.

Job Responsibilities:
∎ Check-In & Boarding
∎ Taking care of VIP, CIP & Wheel Chair, and any other special needs of passengers.
∎ Ensuring excellent customer services are extended to the customer
∎ Taking care of the physically challenged
∎ Monitoring mishandled baggage issues
∎ Assisting customers depending on the situation
∎ Taking care of the cargoes that are incoming and outgoing, working on overweight charges, and baggage reconciliation of flights.

Additional Requirements:
∎ Age at most 25 years
∎ Computer literacy
∎ Fluent communication both written & speaking in English and Bangla
∎ Must be a team player
∎ Must have problem-solving capabilities

Salary:
∎ Tk. 23000 - 30000 (Monthly)
∎ After confirmation of service on completion of 06 (Six) months probation period: Tk. 28,000/- to Tk.35,000/-

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Yearly Free of Cost Air Ticket (Excluding VAT) (Domestic & International in USBA Destination)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jul 2023

Company Information:
∎ 5 Jul 2023
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com

Category: Hospitality/ Travel/ Tourism

: Please note that US-Bangla Airlines never charges applicants at any step of recruitment. If you are asked for MONEY as part of any US-Bangla Airlines recruitment, please do not pay & report it to [email protected] with all accompanying documents.Any kind of persuasion will be treated as a disqualification of the candidate.US-Bangla Airlines reserves the right to change, amend, subtract, hold, or revoke any clause of the recruitment/circular.

Interested By University

University Percentage (%)
National University 10.87%
University of Dhaka 3.30%
Jagannath University 2.48%
Daffodil International University 2.33%
University of Chittagong 1.48%
Jahangirnagar University 1.46%
North South University 1.22%
Bangladesh University of Professionals 1.05%
Southeast University 1.05%
American International University-Bangladesh 0.89%

Interested By Age Range

Age Range Percentage (%)
20-30 76.89%
31-35 17.07%
36-40 2.53%
40+ 0.61%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 11.03%
20K-30K 82.00%
30K-40K 6.07%
40K-50K 0.47%
50K+ 0.43%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 30.65%
0.1 - 1 years 13.21%
1.1 - 3 years 24.16%
3.1 - 5 years 15.09%
5+ years 16.90%

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