Executive Customer Service

Job Description

Title: Executive Customer Service

Company Name: US-Bangla Airlines

Vacancy: 50

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Passenger dealing
∎ Check-In & Boarding
∎ Working in the Ramp area to maintain a safe & on-time flight
∎ Load & trim preparation
∎ Taking care of VIP, CIP & Wheel Chair and any other special needs of passengers.
∎ Ensuring excellent customer services are extended to the customer
∎ Taking care of the physically challenged passenger
∎ Monitoring mishandled baggage issues
∎ Assisting customers depending on the situation
∎ Taking care of passenger baggage and incoming/outgoing cargo
∎ All types of report preparation as per rules & regulations

Additional Requirements:
∎ Age at most 26 years
∎ Education : Graduation/Post Graduation in any discipline from any reputed public/private university or Equivalent, with minimum GPA 3.00 out of 4.00 and in SSC & HSC minimum CGPA 4.00 out of 5.00. Third division or equivalent result in any examination will not be accepted.
∎ Candidate with English medium ('A' level) background or foreign degree with Graduation will get preference.
∎ Height : Female- 160 CM (5'-3'') Minimum
∎ Male-170 CM (5'-7") Minimum
∎ Weight : Should be proportionate to Height (BMI: 18.5-25.0).
∎ Age : Up-to 26 years as on April 20, 2023
∎ No affidavit will be accepted.
∎ Eyesight : 6/6, No color blind. Spectacle not accepted (Lasik may be considered for highly deserving candidate).

∎ Language Skill : Fluent in English & Bengali (both written & spoken)
∎ Medical Fitness : Good physical health and medically fit to meet Customer Service requirements
∎ Physical Appearance : Strong, upright; no visible tattoos or marks on the visible part of the body
∎ Attitude & Bearing : Must be very good looking, clean shaved(for male), alluring personality, impressive, decent and positive gesture.

Salary: Tk. 28000 - 35000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2023

Company Information:
∎ 11 May 2023
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com

Category: Hospitality/ Travel/ Tourism

: Please note that US-Bangla Airlines never charges applicants at any step of recruitment. If you are asked for MONEY as part of any US-Bangla Airlines recruitment, please do not pay & report it to [email protected] with all accompanying documents.Any kind of persuasion (internal & external) will be treated as a disqualification of the candidate.US-Bangla Airlines reserves the right to change, amend, subtract, hold, or revoke any clause of the recruitment/circular.

Source: bdjobs.com

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