Job Description
Title: Executive - Customer Service
Company Name: US-Bangla Airlines
Vacancy: 50
Job Location: Barishal, Chattogram, Cox's Bazar, Dhaka, Jashore, Rajshahi, Sylhet, Nilphamari (Saidpur)
Employment Status: Full-time
Educational Requirements:
∎ Graduation/Post Graduation in any discipline from any reputed public/private university or Equivalent, with minimum GPA 3.00 out of 4.00 and in SSC & HSC minimum CGPA 4.00 out of 5.00. Third division or equivalent result in any examination will not be accepted
∎ Candidate with English medium ('A' level) background or foreign degree will get preference.
Job Responsibilities:
∎ Check-In & Boarding
∎ Taking care of VIP, CIP & Wheel Chair, and any other special needs of passengers.
∎ Ensuring excellent customer services are extended to the customer
∎ Taking care of the physically challenged
∎ Monitoring mishandled baggage issues
∎ Assisting customers depending on the situation
∎ Taking care of the cargoes that are incoming and outgoing, working on overweight charges, and baggage reconciliation of flights.
Additional Requirements:
∎ Age at most 26 years
∎ Smokers need not to apply.
∎ Age at most 26 years as on August 2023.
∎ Height : Female- 160 CM (5'-3'') Minimum
∎ Male-170 CM (5'-7") Minimum
∎ Weight : Should be proportionate to Height (BMI: 18.5-25.0).
∎ No affidavit will be accepted.
∎ Eyesight : 6/6, No color blind.
∎ Spectacle not accepted.
∎ Language Skill : Fluent in English & Bengali (both written & spoken)
∎ Medical Fitness : Good physical health and medically fit to meet Customer Service requirements
∎ Physical Appearance : Strong, upright; no visible tattoos or marks on the visible part of the body
∎ Attitude & Bearing : Must be very good looking, clean shaved(for male), alluring personality, impressive, decent and positive gesture.
∎ USBA Reserve The Posting Decision.
Salary:
∎ Tk. 28000 - 35000 (Monthly)
∎ After confirmation of service on completion of 06 (Six) months probation period: Tk. 28,000/- to Tk.35,000/-
Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Yearly Free of Cost Air Ticket (Excluding VAT) (Domestic & International in USBA Destination)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Sep 2023
Company Information:
∎ 6 Aug 2023
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com
Category: Hospitality/ Travel/ Tourism
: Please note that US-Bangla Airlines never charges applicants at any step of recruitment. If you are asked for MONEY as part of any US-Bangla Airlines recruitment, please do not pay & report it to [email protected] with all accompanying documents.Any kind of persuasion will be treated as a disqualification of the candidate.US-Bangla Airlines reserves the right to change, amend, subtract, hold, or revoke any clause of the recruitment/circular.
