Title: Executive Customer Care
Company Name: Banglay IELTS & Immigration Center
Vacancy: 2
Age: 22 to 25 years
Job Location: Dhaka (Uttara Sector 4)
Salary: Negotiable
Experience:
Provide telephonic counseling services to clients.
Listen attentively to client concerns and queries.
Offer appropriate guidance and support to resolve client issues.
Maintain accurate records of client interactions and follow-ups.
Collaborate with other team members to ensure comprehensive client care.
Stay updated with best practices and relevant procedures in tele counseling.
Handle emergency situations and refer clients to suitable services if necessary.
| University | Percentage (%) |
|---|---|
| National University | 5.81% |
| Jahangirnagar University | 4.65% |
| Jagannath University | 3.49% |
| Eden Mohila College | 3.49% |
| American International University Bangladesh (AIUB) | 2.33% |
| Lalmatia Mohila College | 2.33% |
| International University of Business Agriculture and Technology | 2.33% |
| Dhaka International University | 2.33% |
| Northern University Bangladesh | 2.33% |
| Tongi Govt. College | 2.33% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 70.93% |
| 31-35 | 24.42% |
| 36-40 | 3.49% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 53.49% |
| 20K-30K | 38.37% |
| 30K-40K | 5.81% |
| 40K-50K | 2.33% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.40% |
| 0.1 - 1 years | 11.63% |
| 1.1 - 3 years | 22.09% |
| 3.1 - 5 years | 12.79% |
| 5+ years | 22.09% |