Executive - Central Reservation Control
Job Description
Title: Executive - Central Reservation Control
Company Name: US-Bangla Airlines
Vacancy: 6
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in in any discipline
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Airlines ticketing
∎ The applicants should have experience in the following business area(s):
Airline
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls & e-mail in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Seize opportunities to upsell products when they arise
∎ Build sustainable relationships and engage customers by taking the extra mile
∎ Meet personal/team qualitative and quantitative targets
∎ Report Reservation Manager time to time with update and details
∎ Active in a positive customer support role
∎ Track record of over-achieving quota
∎ Familiarity with call handing & e-mail responses and practices
∎ Customer focus and adaptability to different personality types
∎ Multi-task, sets priorities arid manage time effectively
Additional Requirements:
∎ Age at most 30 years
∎ Strong analytical & interpersonal skills
∎ Must have strong sense of patience
∎ Should have excellent computer literacy
∎ Fluent in Communication both English & Bangla
∎ Should have the attitude to work under pressure
∎ Should have the mind to work in a team
Salary:
∎ Tk. 22000 (Monthly)
∎ After Confirmation salary will be Tk. 25,000/-
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Rebated Air Ticket on all USBA Routes
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Dec 2021
Company Information:
∎ 21 Dec 2021
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com
Category: Hospitality/ Travel/ Tourism
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