Executive (Air Ticketing & Reservation)

Job Description

Title: Executive (Air Ticketing & Reservation)

Company Name: Own the world

Vacancy: 02

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Minimum Graduate

Experience Requirements:
∎ 3 to 4 year(s)

Job Responsibilities:
∎ Excellent knowledge about reservation & ticketing (Preferred knowledge in Galileo, Abacus & sabre system, preparation of itineraries and fare calculation etc.)
∎ Group Bookings & Ticketing.
∎ Tickets: Re-validations, Re-issue and/or Refunds.
∎ Customer Service and Passenger Handling.
∎ Servicing Corporate Clients.
∎ Answer all calls and provide satisfactory feedback to the customers.
∎ Active high levels of customer service at all times.
∎ Promoting and marketing the business
∎ Visa processing.
∎ Inform clients about required documentation for visa processing.
∎ outdoor activities when required
∎ Interpret IATA regulations
∎ Handling bookings, invoicing and issuing of full package.
∎ Keep contact with the corporate clients
∎ Maintain relation/liaison with all air lines offices and air ticket/visa agents

Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ Must have strong communication skills both English & Bengali Nice Gestures &
∎ Postures. (Written and Spoken).
∎ Flexible for office working hours.
∎ Must have knowledge about MS Office, excel etc.
∎ The applicants should have experience in the following area(s): Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services
∎ The applicants should have experience in the following business area(s): Airline, Hotel, Tour Operator, Travel Agent

Salary: Negotiable

Compensation & Other Benefits:
∎ As Per Company Policy as applicable from time to time

Application Deadline: January 8, 2020

Company Information:
∎ Own the world

Category: Hospitality/ Travel/ Tourism