Job Description
Title: “Executive-Admin” in Customer Service Department
Company Name: US-Bangla Airlines
Vacancy: 03
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
Job Responsibilities:
∎ To ensure the effective execution of day-to-day office administrative issues of the Customer Service Department
∎ Employee Data Analysis & Reporting
∎ Preparing and handling Ground Service Agreement.
∎ Liaison with foreign agencies/airlines.
∎ Monitoring Outstation Ground Handling activities.
∎ Preparing Policies, rules and regulation in respect of Customer service/ground handling.
∎ Furnishing and record keeping of all documents.
∎ Monitoring/Coordination training of all the employees of the department.
∎ Providing exceptional customer service by answering inquiries, resolving issues, and addressing complaints
∎ Ensuring that baggage is properly tagged, loaded, and unloaded from the aircraft and assisting passengers with any baggage-related concerns
∎ Coordinating with the flight crew, gate agents, and other ground staff to ensure timely and safe departures and arrivals of flights
∎ Monitoring compliance with airline regulations, policies, and procedures, and take necessary action to ensure adherence to these standards
∎ Maintaining Load Control License Validation
∎ Ensuring renewal of License in time
∎ Co-ordinate exams of Load Control
∎ Maintain & Update Load Control Manual
∎ Follow & Record Flight Movement
∎ Analysis Flight disruption Data
∎ Any other task assigned by the Management
Additional Requirements:
∎ Age 24 to 28 years
∎ Only males are allowed to apply
∎ Experience in the airline field will be given preference
∎ Should have strong leadership, motivation, and problem-solving skills.
∎ Should have excellent communication, and decision-making ability
∎ Should have good computer knowledge of MS Office.
∎ Should have strong capabilities of managing the team.
∎ Should have strong leadership skills.
∎ Should have strong communication skills both in English & Bangla.
∎ Should have the ability to work under pressure.
∎ Should have the power & skill to motivate the workforce
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 May 2023
Company Information:
∎ 9 May 2023
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com
Category: Hospitality/ Travel/ Tourism
: Those who have applied previously need not apply againPlease note that US-Bangla Airlines never charges applicants at any step of recruitment. If you are asked for MONEY as part of any US-Bangla Airlines recruitment, please do not pay & report it to [email protected] with all accompanying documents.Any kind of persuasion will be treated as a disqualification of the candidate.US-Bangla Airlines reserves the right to change, amend, subtract, hold, or revoke any clause of the recruitment/circular.
