Deputy Programme Manager (DPM)

Job Description

Title: Deputy Programme Manager (DPM)

Company Name: Society for Health Extension and Development (SHED)

Vacancy: --

Age: At most 35 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

Master’s degree in Social Sciences, Development Studies, Anthropology, Public Health or related field

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 35 years

Experience

 Minimum 5 years of progressive experience in NGO/INGO programme implementation

 Experience in UNICEF-supported SBC or humanitarian programmes (Preperred)

 Proven experience in field supervision and stakeholder coordination

 Experience in Rohingya/humanitarian response context (preferred)

Language Proficiency: Fluency in English is required

Age: Minimum 40 years

Skills & Competencies

 Strong operational planning and field supervision skills.

 Good report writing and documentation skills.

 Knowledge of UNICEF PD and HACT procedures (operational level).

 Strong leadership and team management ability.

 Proficiency in Microsoft Office and reporting tools.

 Ability to work under pressure in complex humanitarian settings.

Core Competencies

 Leadership and team supervision

 Accountability and transparency

 Results-driven approach

 Strong communication and coordination skills

 Analytical and problem-solving ability

 Adaptability in field contexts

Deliverables

 Timely and quality implementation of field activities and reporting

 Regular monitoring reports and documented field findings

 Updated activity tracking and supervision records

 Strong coordination with local stakeholders

 Compliance with safeguarding and donor requirements at field level

Job Purpose:

The Deputy Programme Manager (DPM) supports the Programme Manager (PM) in the operational leadership and technical management to the UNICEF-supported SBC Programme (AAP- CFRM and SBC CE). The DPM ensures effective field-level implementation, quality assurance, monitoring follow-up, and coordination with frontline staff and stakeholders. The position plays a critical role in translating programme strategies into day-to-day operational actions, strengthening supervision systems, ensuring donor compliance at implementation level, and maintaining effective coordination with field teams and local stakeholders.

Key Responsibilities with Engagement Percentage:

Total Engagement 100% (Approximately 40% Field-Based, 60% Office-Based): Strategy & Operational Planning (15%), Implementation & Field Supervision (35%), Monitoring & Learning (20%), Financial & Compliance Support (10%), Donor Reporting Support (10%), Stakeholder Coordination (5%), Safeguarding & Risk Management (5%)

A. Strategy & Operational Planning – 15%

 Support the PM in developing project strategy into detailed operational and field implementation plans of CFRM including call centre, Information and Feedback Centre (IFC), and community engagement (CE) intervention

 Assist in developing monthly and quarterly activity plans aligned with the approved PD

 Ensure integration of SBC, Community Engagement (CE), SBC, and safeguarding approaches into field activities

 Contribute to proposal development and programme improvement planning

B. Programme Implementation & Field Supervision – 35% (Majority of 40% field engagement covered under this section)

 Oversee day-to-day implementation of SBC interventions at Rohingya camp levels

 Directly supervise field teams including CEOs and CFRMS

 Conduct regular field visits to ensure quality, timeliness, and adherence to standards

 Organize and facilitate monthly team meetings at camp and Upazila levels

 Ensure proper activity documentation and reporting from field staff

 Act as liaison between Programme Manager (PM) and field teams

C. Monitoring, Evaluation & Learning (MEL) – 20%

 Support implementation of SBC MEAL framework and indicator tracking

 Conduct routine monitoring visits and provide structured feedback to field teams

 Ensure data quality and timely submission of field activity reports

 Support documentation of achievements, challenges, lessons learned, and best practices.

 Assist PM in reviewing performance against targets and recommending corrective measures.

D. Financial & Compliance Support – 10%

 Support monitoring of activity-level budget utilization in coordination with Sr. FAO

 Verify field-level expenditures and supporting documents

 Ensure compliance with UNICEF PD, HACT, and organizational policies at operational level

 Support preparation of financial and activity documentation for audits and spot checks

E. Donor Reporting & Communication Support – 10%

 Contribute to preparation of monthly, quarterly, and annual narrative reports

 Provide field-level data, case studies, and success stories for donor reporting

 Participate in donor field visits and review meetings as required

 Ensure timely response to reporting requirements from PM

F. Stakeholder Engagement & Coordination – 5%

 Maintain coordination with RRRC, CiCs, local authorities, community leaders, and relevant stakeholders

 Represent the organization in field-level coordination meetings when delegated by PM

 Support organization of workshops, community consultations, and events

G. Safeguarding & Risk Management – 5%

 Promote safeguarding policies and ensure adherence at field level.

 Ensure staff understand reporting mechanisms for safeguarding incidents.

 Identify field-level risks and report mitigation recommendations to PM.

 Support safe and accountable programme implementation.

As per Organization/project provision