Deputy Manager, Cloud

Job Description

Title: Deputy Manager, Cloud

Company Name: Omega Exim Ltd.

Vacancy: 1

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): IT Enabled Service

Published: 2026-10-14

Application Deadline: 2026-11-13

Education:

• Bachelor of Science (BSc) in , Computer Science and Engineering (CSE), Information Technology (IT), or a related discipline

Requirements:

• 5 to 10 years
• The applicants should have experience in the following business area(s): IT Enabled Service

Skills Required: Technical Lead, Problem-solving skill, Customer Relationship, Stakeholder Management, Incident Management, Rootcause Analysis, Team Supervision, Knowledge Management, Planning, Decision making

Additional Requirements:

Responsibilities & Context:

Job Summary

The Deputy Manager, Cloud will oversee cloud infrastructure management, operations, deployment, maintenance, backup, troubleshooting, and DevOps support across multiple customer environments hosted on Huawei Cloud and Amazon Web Services (AWS). The role requires strong technical expertise in Linux and Windows server administration, cloud services, application hosting, database environments, networking, security, and disaster recovery. The incumbent will ensure high availability, performance, security, and reliability of customer workloads while leading technical teams, managing service delivery, resolving complex technical issues, and maintaining customer satisfaction.

Key Responsibilities

1. Cloud Infrastructure Management

• Manage and maintain customer cloud environments hosted on Huawei Cloud and AWS, ensuring availability, reliability, performance, and security.

• Oversee cloud resources, including Huawei Elastic Cloud Server (ECS), AWS EC2, Application Load Balancer (ALB), RDS, S3, IAM, CloudWatch, API Gateway, and other relevant services.

• Monitor infrastructure health, resource utilization, service availability, and performance to identify and resolve potential issues.

• Manage multiple customer accounts and cloud environments while ensuring operational continuity and adherence to service-level agreements (SLAs).

2. Server, Operating System & Application Management

• Oversee Linux and Windows Server administration, configuration, patching, troubleshooting, and performance optimization.

• Manage application hosting environments using Apache, Nginx, IIS, PHP, Node.js, Python, Laravel, and other relevant application technologies.

• Support containerized workloads, including Docker-based application deployments and management.

• Troubleshoot application and database logs, operating system issues, connectivity problems, and service interruptions.

• Provide technical support for enterprise workloads, including SAP HANA, SAP PO, ERP, IFS, HRM, MIS, and other business-critical applications.

3. Database, Backup & Disaster Recovery

• Ensure appropriate backup configurations, scheduling, monitoring, retention, and recovery procedures across customer environments.

• Oversee database hosting environments, including MySQL, Redis, and other customer-specific database platforms.

• Develop and maintain backup validation, restoration, and disaster recovery procedures to minimize data loss and service downtime.

• Coordinate with application and database specialists to resolve performance, availability, and data-access issues.

4. Cloud Networking & Security

• Manage cloud networking, including VPCs, subnets, routing, security groups, firewall rules, and connectivity between cloud and on-premises environments.

• Configure, monitor, and troubleshoot site-to-site VPN connectivity involving FortiGate firewalls, MikroTik routers, and other relevant networking devices.

• Oversee secure access management, IAM policies, jump servers, NTP, DNS, and related infrastructure services.

• Implement security best practices, access controls, patch management, and configuration standards across customer environments.

• Ensure the secure handling of customer data, confidential documents, and cloud resources.

5. DevOps & Cloud Service Delivery

• Oversee AWS management and DevOps support activities, including EC2, Elastic Beanstalk, S3 integration, monitoring, and application deployment environments.

• Manage and troubleshoot storage integration, including S3-connected workloads and NFS-based file access where applicable.

• Support cloud-hosted services, including Amazon WorkSpaces, OpenVPN, and other customer-specific solutions.

• Standardize deployment procedures, operational documentation, monitoring practices, and incident-resolution workflows.

• Identify opportunities to automate repetitive operational tasks and improve service efficiency.

Technical Competencies

• Cloud Platforms: Huawei Cloud, AWS, ECS, EC2, ALB, RDS, S3, IAM, CloudWatch, API Gateway, Elastic Beanstalk.

• Operating Systems: Linux (particularly Ubuntu) and Windows Server administration.

• Application Technologies: Apache, Nginx, IIS, PHP, Node.js, Python, Laravel, Docker.

• Databases & Enterprise Applications: MySQL, Redis, SAP HANA, SAP PO, ERP, IFS, HRM and MIS environments.

• Networking & Security: TCP/IP, DNS, NTP, VPN, FortiGate, MikroTik, routing, firewall management, IAM and access control.

• Backup & Storage: Cloud backup, recovery planning, S3, NFS and disaster recovery procedures.

• DevOps & Monitoring: Cloud monitoring, incident management, deployment troubleshooting, automation, and operational documentation.

Job Other Benifits:

• Provident fund,Insurance,Weekly 2 holidays,Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

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