Customer Support Executive (Female)
Job Description
Title: Customer Support Executive (Female)
Company Name: Ak Nur International Real Estate Agency Ltd.
Vacancy: 4
Age: 23 to 35 years
Job Location: Dhaka (GULSHAN 1)
Salary: Tk. 15000 (Monthly)
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Insurance, Call Center
Published: 2025-01-18
Application Deadline: 2025-01-28
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Insurance, Call Center
Skills Required:
Additional Requirements:
- Age 23 to 35 years
- Only Female
Responsibilities & Context:
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery. Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Other Benifits:
- T/A,Mobile bill,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.00% |
| Dinajpur Polytechnic Institute | 3.00% |
| govt. Titumir College | 2.00% |
| Dhaka Polytechnic Institute | 2.00% |
| Bangladesh Open University | 2.00% |
| Dhaka International University | 2.00% |
| Daffodil International University (DIU) | 2.00% |
| Govt.Titumir College | 2.00% |
| Eastern University | 2.00% |
| Tejgaon College | 2.00% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 74.00% |
| 31-35 | 20.00% |
| 36-40 | 4.00% |
| 40+ | 2.00% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.00% |
| 20K-30K | 10.00% |
| 40K-50K | 1.00% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 28.00% |
| 0.1 - 1 years | 12.00% |
| 1.1 - 3 years | 31.00% |
| 3.1 - 5 years | 20.00% |
| 5+ years | 9.00% |
