Customer Service Holiday – Executive

Job Description

Title: Customer Service Holiday – Executive

Company Name: US-Bangla Airlines

Vacancy: 2

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Tour and Travel Agency, hotel reservation, Reservation and Customer Service, Visa Consultancy, Visa Processing

Job Responsibilities:
∎ Attend phone calls of existing clients to solve any issues/queries and make phone calls to potential clients.
∎ Communicate with the customer side regarding all issues (customer questions, inquiries, and complaints)
∎ Understand customer needs and requirements.
∎ Provide a response within the required time frame.
∎ Maintain a record of all booking and accuracy in same.
∎ Cooperate with all departments in providing information to win the Customers’ Heart.

Additional Requirements:
∎ Age 25 to 30 years
∎ Fluency in English is compulsory
∎ Ability to work in a multicultural, fast paced organization with flexible hours
∎ Strong problem solving and analytical skill

Salary: Tk. 30000 - 40000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Yearly Free of Cost Air Ticket (Excluding VAT) (Domestic & International in USBA Destination)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Jun 2022

Company Information:
∎ 21 Jun 2022
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com

Category: Hospitality/ Travel/ Tourism

: No hardcopy CV will be accepted and any kind of persuasion/reference will be treated as disqualification of the application.Disclaimer: US-Bangla Airlines never charges applicants in any step of the recruitment. If you are asked for money as part of any US-Bangla Airlines’ recruitment, please do not pay & report it to [email protected] with all accompanying documents and any kind of persuasion will be treated as a disqualification of the candidate

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