Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: GOLDENEYE CONSORTIUM LTD

Vacancy: 5

Age: 22 to 38 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Real Estate, Developer, Land Management
• Freshers are also encouraged to apply.

Published: 2026-06-29

Application Deadline: 2026-07-09

Education:

• Bachelor/Honors

Requirements:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Real Estate, Developer, Land Management
• Freshers are also encouraged to apply.

Skills Required: Cold Calling,Computer Literacy,Customer Care,Customer Relationship,Microsoft Excel,Microsoft Word,MS Office,Office Assistance,Sales & Marketing,sales calling

Additional Requirements:

• Age 22 to 38 years
• Only Female

Responsibilities & Context:

Job Summary

We are seeking a motivated and customer-focused Real Estate Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, assisting clients throughout the property buying process, maintaining strong client relationships, and ensuring a seamless customer experience from initial contact to post-sale support.

Key Responsibilities

• Respond to customer inquiries via phone, email, social media, and in person.

• Provide accurate information about land development and real estate projects.

• Guide prospective clients through property options, pricing, payment plans, and documentation.

• Schedule and coordinate site visits with the sales team.

• Follow up with leads and existing customers to ensure satisfaction and maintain engagement.

• Resolve customer concerns and complaints professionally and promptly.

• Maintain customer records and update CRM systems regularly.

• Coordinate with sales, marketing, and legal teams to ensure smooth customer service operations.

• Assist customers with booking, payment updates, and document collection.

• Prepare customer reports and maintain accurate service records.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

• 1–3 years of experience in customer service, sales support, or the real estate industry.

• Excellent verbal and written communication skills.

• Strong interpersonal and problem-solving abilities.

• Proficiency in Microsoft Office and CRM software.

• Ability to work independently and as part of a team.

Skills Required

• Customer relationship management

• Excellent communication and negotiation skills

• Active listening and problem-solving

• Time management and organizational skills

• Attention to detail

• Professional attitude and positive work ethic

Benefits

• Competitive salary and performance incentives

• Career growth and professional development opportunities

• Friendly and supportive work environment

• Training and skill development programs

• Paid leave and other company benefits (as applicable)

Location: DHAKA, GULSHAN 1
Employment Type: Full-time

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Interpreter