Title: Support Executive Engineer
Company Name: Allo Technologies Limited
Vacancy: 5
Age: 20 to 30 years
Job Location: Dhaka (Dhaka Sadar)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
Minimum Diploma in CSE or related
Key Responsibilities:
Troubleshoot and resolve network issues.
Configure and set up Wi-Fi routers, access points, and LAN connections.
Monitor the core network.
Provide user support (both physical and remote).
Offer POP-end support (if required).
Handle inbound/outbound customer calls.
Provide first-level troubleshooting & guidance.
Record service requests and escalate technical issues.
Ensure professional communication and customer satisfaction.
Requirements:
Strong knowledge of networking fundamentals (IP, Subnetting, VLAN, DNS, DHCP).
Hands-on experience with routers, switches, and networking equipment.
CCNA / MikroTik certification is an added advantage.
Good communication and problem-solving skills.
Friendly and professional work environment