Job Description
Title: Customer Care Relationship Officer
Company Name: Banglay IELTS & Immigration Center
Vacancy: 5
Location: Dhaka (Uttara Sector 4)
Salary: Negotiable
Experience:
∎ 22 to 26 years
∎ The applicants should have experience in the following business area(s):Training Institutes, Immigration and Education Consultancy Service, Coaching Center
Published: 14 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ Respond to customer inquiries and provide information or assistance as needed.
∎ Handle customer complaints and work towards resolving them in a timely and satisfactory manner.
∎ Maintain a high level of professionalism in all customer interactions.
∎ Collaborate with internal teams to address customer needs and improve customer satisfaction.
∎ Identify opportunities to enhance customer experience and suggest improvements to processes.
∎ Maintain accurate records of customer interactions and transactions.
∎ Stay up-to-date on company policies, products, and services.
∎ Proactively reach out to customers to ensure their satisfaction and address any potential issues
∎ Respond to customer inquiries and provide information or assistance as needed.
∎ Handle customer complaints and work towards resolving them in a timely and satisfactory manner.
∎ Maintain a high level of professionalism in all customer interactions.
∎ Collaborate with internal teams to address customer needs and improve customer satisfaction.
∎ Identify opportunities to enhance customer experience and suggest improvements to processes.
∎ Maintain accurate records of customer interactions and transactions.
∎ Stay up-to-date on company policies, products, and services.
∎ Proactively reach out to customers to ensure their satisfaction and address any potential issues
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Uttara Sector 4)
Company Information:
∎ Banglay IELTS & Immigration Center
∎ Uttara, Dhaka
∎ Banglay IELTS & Immigration Center is a leading organization dedicated to providing excellent immigration and education consultancy services. As we continue to grow, we are seeking an experienced Receptionist to be the first point of contact for our esteemed clients.
Address::
∎ Uttara, Dhaka
∎ Banglay IELTS & Immigration Center is a leading organization dedicated to providing excellent immigration and education consultancy services. As we continue to grow, we are seeking an experienced Receptionist to be the first point of contact for our esteemed clients.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 24 Jan 2025
Category: Education/Training
