Credit Controller

Job Description

Title: Credit Controller

Company Name: Dera Resort & Spa

Vacancy: Not specific

Job Location: Cox's Bazar, Manikganj

Employment Status: Full-time

Educational Requirements:
∎ Masters in Finance /Accounting
∎ Working in any 4 Star/5 Star standard Hotel in the same position will be preferred and considered for academic qualification

Experience Requirements:
∎ 3 to 4 year(s)

Job Context:
∎ ASSURE GROUP is opening a new sector of Hospitality service in the field of Tourism. To make the service all-inclusive and premium, the group is looking for a Credit controller for its Hotel/Resorts at Cox’s Bazar & Manikganj.
∎ Please read carefully Job Responsibilities and Apply only if you feel you are the one whom we are looking for.

Job Responsibilities:
∎ Manage relations with collection personnel
∎ Manage relations with the sales department
∎ Manage all account queries and disputes
∎ Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly
∎ Daily review of Accounts Receivable ledger and monitor incoming payment
∎ Responsible for Ageing of Debtors and maintaining the same under control
∎ Responsible for compiling all group billing
∎ Focus on minimizing the AR outstanding balance
∎ Responsible for maintaining the debtor’s ledger with regular review of the aged accounts
∎ Monitor the AR ledger on a daily basis, any discrepancies found then corrective measures to be taken after coordinating with the PMS vendor
∎ Ensuring prompt, accurate and efficient system for billing of current and aged accounts.
∎ Review the AR Aging report on a daily basis
∎ Review the Guest Ledger High Balance report daily and reporting discrepancies, ensuring check-in/check-out procedures are followed
∎ Administer credit processes and policies for other departments in the resort
∎ Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis
∎ Ensure the timely credit collections of all outstanding payments
∎ Follow up on all overdue accounts and send to debt collectors, as required
∎ Monitor any unallocated payments from customers and apply the same with future bills
∎ Monitor credit limits of all outstanding accounts
∎ Check and verify that all open Paymaster accounts were justified and should comply with company’s policy and procedure
∎ Ensure that all credit applications properly documented approved by the management and are based on hotel’s policy and procedure
∎ Perform an audit trail for all debtors account to ensure that proper documentation is in place and charges are accurate
∎ Respond and resolve customer queries
∎ Reconcile all unpaid and short paid aged accounts
∎ Reserve for doubtful accounts is maintained in accordance with company policy and the bad debt reserve report is in agreement with the G/L
∎ Assign AR number to the approved accounts
∎ Assign credit limit to the approved accounts
∎ Black list accounts which are defaulters
∎ Ensure compliance on Payment Card bank policy
∎ Scrutinizing all accounts to ensure adherence to the credit policy; includes pursuing and collecting delinquent accounts, providing status reports of uncollectable accounts and referring delinquent accounts to a collection agency
∎ Collaborating with managers to ensure that all associated accounting requirements are adhered to in accordance with established procedures / time lines
∎ Supervise Accounts Assistants regarding accurate and timely billing, processing of credit card inquir¬ies and charge backs, ¬billing of FIT accounts, processing of advance deposits and advance deposit refunds
∎ Schedule and precedes the monthly credit meetings
∎ Properly motivate the credit and collections staff
∎ Reviewing Credit/Accounts Receivable operation and recommending/implementing improvements
∎ Work with the Finance Manager to build effective working relationships with internal and external customers
∎ Other special duties as and when assigned by the concerned authority

Additional Requirements:
∎ Both males and females are allowed to apply
∎ At least 3-4 Years in the same position in a reputable Hotel/Resort.
∎ Excellent problem-solving skills and quick decision-making skills
∎ Excellent team management skills
∎ A hardworking and honest individual with strong organizational skills with attention to detail. Ability to compile facts and figures. Command of the English language both written and verbal. Proficiency with MS Office (Excel / Word) and experience with PMS

Salary: Negotiable

Compensation & Other Benefits:
∎ Accommodation
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Meal and other facilities will be provided as per company HR Policy

Job Source: Online Job Posting.

Application Deadline: 19 Jan 2022

Company Information:
∎ 20 Dec 2021
∎ Dera Resort & Spa
∎ Address : Inani, Cox's Bazar

Category: Hospitality/ Travel/ Tourism

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