Contact Center Officer
Job Description
Title: Contact Center Officer
Company Name: Impel Service & Solutions Limited
Vacancy: 5
Age: 21 to 28 years
Job Location: Dhaka (Uttara)
Salary: Tk. 13000 - 19000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center
- Freshers are also encouraged to apply.
Published: 2025-08-02
Application Deadline: 2025-08-31
Education:
- Bachelor/Honors
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center
- Freshers are also encouraged to apply.
Skills Required: Computer skill,Customer Support/ Client Service,Good at Microsoft Word and Microsoft Excel,Good communication skills
Additional Requirements:
- Age 21 to 28 years
Well conversant in Bangla & English language
Flexibility to do any roster based duty schedule
Responsibilities & Context:
Receive Inbound Calls or Make Outbound Calls/ tele sales/ telemarketing calls.
Explaining ideas and information to customers.
Dealing with customer files, records etc.
Full-time work with 9 hours of shifting duty.
Flexible to work in any shift (day/evening/night shifts)
Should be able to convince people over the phone.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.41% |
| Uttara University | 1.57% |
| Northern University Bangladesh | 1.46% |
| Daffodil International University (DIU) | 1.46% |
| City University | 1.35% |
| Bangladesh University of Business and Technology | 1.23% |
| Government Titumir College | 1.12% |
| Govt. Titumir College | 1.01% |
| University of Dhaka | 1.01% |
| Tongi Government college | 1.01% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 86.64% |
| 31-35 | 8.87% |
| 36-40 | 1.91% |
| 40+ | 0.67% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 95.17% |
| 20K-30K | 4.26% |
| 30K-40K | 0.45% |
| 50K+ | 0.11% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 34.79% |
| 0.1 - 1 years | 16.27% |
| 1.1 - 3 years | 26.04% |
| 3.1 - 5 years | 12.23% |
| 5+ years | 10.66% |
