Title: Contact Center Officer
Company Name: Impel Service & Solutions Limited
Vacancy: 15
Age: 21 to 28 years
Job Location: Dhaka (Uttara)
Salary: Tk. 13000 - 19000 (Monthly)
Experience:
Well conversant in Bangla & English language
Flexibility to do any roster based duty schedule
Receive Inbound Calls or Make Outbound Calls/ tele sales/ telemarketing calls.
Explaining ideas and information to customers.
Dealing with customer files, records etc.
Full-time work with 9 hours of shifting duty.
Flexible to work in any shift (day/evening/night shifts)
Should be able to convince people over the phone.
| University | Percentage (%) |
|---|---|
| National University | 8.95% |
| Daffodil International University (DIU) | 2.06% |
| Uttara University | 1.75% |
| University of Dhaka | 1.54% |
| Bangladesh University of Business and Technology | 1.23% |
| Green University of Bangladesh | 1.13% |
| Tejgaon college | 1.03% |
| Govt. Titumir College | 0.93% |
| Tongi Govt. College | 0.93% |
| Dhaka International University | 0.93% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 83.13% |
| 31-35 | 12.86% |
| 36-40 | 2.37% |
| 40+ | 0.62% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.05% |
| 20K-30K | 7.61% |
| 30K-40K | 0.72% |
| 40K-50K | 0.21% |
| 50K+ | 0.41% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.31% |
| 0.1 - 1 years | 15.53% |
| 1.1 - 3 years | 30.25% |
| 3.1 - 5 years | 15.64% |
| 5+ years | 13.27% |