Call Center Executive Nightshift (Sylhet)
Job Description
Title: Call Center Executive Nightshift (Sylhet)
Company Name: M.K.I Outsourcing
Vacancy: 8
Age: 21 to 35 years
Job Location: Barishal, Bogura, Cumilla, Jamalpur, Khulna, Mymensingh, Rajshahi, Rangamati, Sylhet (Sylhet Sadar)
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service,Market Research Firms,Call Center
Published: 2025-08-02
Application Deadline: 2025-08-31
Education:
- Bachelor of Computer Application (BCA)
- Bachelor of Business Administration (BBA)
- Bachelor/Honors
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): IT Enabled Service,Market Research Firms,Call Center
Skills Required: Call Center Management,Call Center Operation,Call Support,Customer Support/ Client Service,International Call Center,Telecom Maintaining,working in night shift
Additional Requirements:
- Age 21 to 35 years
- Only Male
Responsibilities & Context:
We look for people who bring new skills, experiences and perspectives that not only drive the business forward but make this an exciting and vibrant company to be part of. This position sits at the heart of our growing business, you will be sitting at the front line of our business and deal with our customers' questions/queries and provide swift solutions within the Service Level Agreement (SLA).
We are currently seeking individuals to join the Call center night shift team in the role of a Call Center Executive. Join us to discover a future of opportunities.
Key Responsibilities
- Good command in English; both in verbal and written is a must. Preferably has a British or US accent.
- Strong communication skills over the phone and email for this role is vital.
- Must be able to use different meeting platforms and social media.
- Having strong Computer and IT skills, especially in Microsoft office and Google suite products.
- Must be analytical, confident, multitasking and organised.
- Able to work and collaborate with different departments and teams.
- You genuinely care about our customers and you need to be someone who stays calm under pressure and works independently with little or no supervision.
- You must multitask and handle stress under pressure.
- This is an onsite role 6 days a week
- (8.00 pm to 05.00 am).
- Job Location Sylhet Onsite job.
Job Other Benifits:
- Festival Bonus: 2
Competitive salary with performance based bonus
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.64% |
| Leading University | 1.89% |
| Rajshahi College, Rajshahi | 1.26% |
| Varendra University | 1.26% |
| Bangladesh Open University | 1.26% |
| Sonargaon University | 0.94% |
| Jahangirnagar University | 0.94% |
| Shahjalal University of Science & Technology | 0.94% |
| City University | 0.94% |
| North Western University | 0.94% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 62.89% |
| 31-35 | 36.16% |
| 36-40 | 0.31% |
| 40+ | 0.31% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 43.40% |
| 20K-30K | 45.28% |
| 30K-40K | 8.81% |
| 40K-50K | 2.20% |
| 50K+ | 0.31% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 0.94% |
| 1.1 - 3 years | 27.36% |
| 3.1 - 5 years | 32.08% |
| 5+ years | 39.62% |
